Xbox store is not letting me download Atomfall as it says it is rated above restrictions...

Hi there! Let’s do our best here to sort this out.

To confirm, are you trying to download it from a Windows 10 or Windows 11 machine?

Let’s check if you’re using an adult account or a child account by checking your account privacy settings via https://account.xbox.com/Settings. If you could access your privacy settings, that would mean that you’re using an adult account. But if you were redirected to a different page, you’re using a child account where you need to be added to a family group because only an organizer or adult account can change a child’s privacy settings.

MY Xbox 360 Won't even let download a teen rated game and my restrictions allow teen rated games HELP ME

I went into my settings and "changed" my birthday i.e just filled out the info again, saved it, logged out and back in and it worked.

answer found I guess

Hi LawZ11, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

For this issue simply sign out and sign back in. It will work.

I just gave that a try and it still did not fix the issue.