I need help finding my old microsoft account

Hello Gabriel,

I hope you are doing well. I understand you need help remembering what email you used for your Minecraft account.

Having access to the email associated with your Minecraft account is essential for account recovery and to ensure a seamless gaming experience.

No Microsoft worker can delete your old Microsoft account, it has to be done on your end for privacy and security reasons.

If you used a Microsoft account to purchase Minecraft, you can try the Microsoft Account Recovery process. Visit account.live.com/acsr and follow the instructions to recover your account using any available information, such as your phone number or alternate email address.

Utilize your Microsoft or Xbox account information to help you locate your email address linked to your Minecraft username. If nothing seems to work, I recommend reaching out to Minecraft support.

1. Visit the official Minecraft Support Center at https://help.minecraft.net

2. Submit a support ticket or contact their customer support through the available channels.

3. Describe your situation and request assistance in locating the email linked to your Minecraft username.

4. Be ready to provide any required information to verify your identity as the account owner.

Best of Luck!

I hope this helps! Let me know if you need any further assistance.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I understand that you’ve forgotten the email address associated with your account. While this might be unexpected, it’s essential for the account holder to know or have access to the email address they are using. To assist you, here are a couple of options:

Recover Your Email Address:

Visit this link: https://support.xbox.com/en-US/help/account-pro... for guidance on recovering or identifying your email address.

Use Security Information:

You can also use this link: https://account.live.com/username/recover to check if alternate security information, such as a phone number associated with your account, can help you regain access.

If the above steps don’t work, unfortunately, we’re unable to retrieve or provide your email address information. Please note that Xbox Support cannot disclose this information, even if you know your gamertag.

Additionally, since this is a public online forum, I want to remind you that I am a fellow user and do not have access to any accounts. I will respond to you shortly and apologize for any delay. My goal is to share insights and information that may be helpful to others.

I hope this information helps! Let me know if you have further questions.

Hey there PrematurePick91.

To recover the GT you'll first need to run through all the steps in this form. From there you should be able to change the associated e-mail address. Let us know how it goes

Each 360 account can be associated with a Live account.

Currently I have:

old 360 account -> associated with my Live account but with the old gamertag

new 360 account -> associated with my Live account but with the new gamertag

The new account got created when I downloaded my profile using my microsoft sign in. The old account was associated with the same microsoft sign in but it didn't recognize my gamertag change. Now it won't let me sign in to live because it asks for my microsoft
sign in details. I'm guessing the sign in fails because it's trying to find the microsoft account associated with the old gamertag.

I either need to somehow transfer my saves over to the new 360 account so I can upload them to the cloud, or I need someway for my Xbox to realize that my gamertag changed on the old account so I can sign into live again with that account.

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Try to follow the work around here:

https://support.xbox.com/en-US/help/account-pro...

https://support.microsoft.com/en-us/account-bil...

I'm afraid these are the only solutions to find a forgotten email address. In case they didn't work, you may contact Xbox support for an alternative option:

https://support.xbox.com/en-US/contact-us

I hope this helps.

Best Regards,

Christian.