On elden ring I have a save file it let's me select to load but then doesn't load

So there is something that i can do to let elden ring load my save file?

Hi there! This is Virginia O.

I understand that you are experiencing issues loading your save files.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Jason are playing the game on an Xbox console?

Or you are playing Elden Ring on a Windows PC?

Please give an update. Thank you very much.

Hello Anthony,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're experiencing issue loading your game saved data with Elden Ring on your new Xbox Series X. Based on the steps you've already taken, it sounds like you've tried all the basic troubleshooting steps. Let us perform some other steps that can help resolve your concern.



One thing you can try is to check if there are any updates available for the game. To do this, go to "My games & apps" on your Xbox dashboard, select Elden Ring, and then press the "Menu" button on your controller. From there, select "Manage game & add-ons" and then "Updates." If there are any updates available, make sure to install them.



If that doesn't work, you can try deleting your saved game data for Elden Ring. To do this, go to "My games & apps" on your Xbox dashboard, select Elden Ring, and then press the "Menu" button on your controller. From there, select "Manage game & add-ons" and then "Saved data." Delete any saved data for Elden Ring and then try launching the game again.



If none of these steps work, you may want to reach out to the game's developer or publisher for further assistance.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hi there,

Apologies for the late reply to this. Unfortunately, none of these methods fixed my issue. Do you have any other recommendations?

Hello Alec, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I understand you’re having some trouble when trying to retrieve your saved progress in Elden ring. Let’s try to sort this out.

However, before that, I would like to ask:

Are you playing on PC or Xbox consoles?
What procedures you tried to fix this issue prior to your post creation?