Xbox series x turns off while playing games

Hi D_nice15, I hope you're doing well. I am an Independent advisor, and I am here to help you.

Let's perform troubleshooting steps on your console, but please let me know if you have already performed the steps so we can proceed to the next steps needed.

If an external hard drive is plugged into your console, please unplug it so we can determine what is causing this issue. Please do not plug in your external hard drive while we perform troubleshooting steps.

Please follow the steps to Power Cycle your Console:

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Once you have done this, please check if you encounter the same issue again. If the issue persists, please continue performing troubleshooting steps on your console.

Please follow these steps, but don't worry; you won't lose anything as long as your console is connected to the internet. Please be reminded that resetting your console will remove the accounts currently signed in on your console but you can add them back, and you will need to set the account as Home Xbox if there are any.

1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and Keep my games & apps.

Once done, kindly check if you encounter the same issue.

This is not helpful because it is the opposite problem. The Xbox turns back ON when you turn it off while still in dev mode. I have the same problem with Xbox Series X.

I’m having the same problem man, although I don’t believe it’s an Xbox Series X issue. I haven’t bought next gen and am still only on the Xbox One X and my game constantly crashes ONLY while playing Cold War. I have no clue how to fix my own issue but
for Series X users I hear that turning off Ray Tracing is an easy temporary fix. I’ve also heard that this issue has been breaking peoples Series X so you might just want to hold off on playing until they release a patch.

I have a series x connected to a Philips Amerlight 65pus8535 I get 5he silver metallic screen playing x/s dedicated games and it also appears while using Disney plus app from my tv apps! Is this a problem with my tv or is it a Dolby vision problem, I have turned off the dolby for gaming and this worked but in the detail list on my Xbox series x it says that the dolby vision may experience distortion?

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.