Cape not getting after entering code in Minecraft

Hi hansmezger,

Thank you for posting in Microsoft Xbox Community. I understand that you redeemed the Home and Menace Cape in Minecraft and it's not yet showing in your inventory.

Minecraft events and promotions often award capes that you can equip on your character to show your participation. After a cape is granted or you redeem a code, it appears in the dressing room of your Minecraft: Bedrock Edition profile. Capes are often granted to Minecraft: Java Edition profiles at a later date only after participation ends.

If you want to receive your cape on your Minecraft: Java Edition profile sooner, you can try to activate it by signing into Minecraft: Bedrock Edition. Here’s how:

Wait for notification that your cape was granted or redeem your code.

Start the Minecraft Launcher.

Sign into the Launcher using the Microsoft account you use to play Minecraft.

Start the latest release of Minecraft: Bedrock Edition.

Select Dressing Room and locate your item in the appropriate section.

Exit Minecraft: Bedrock Edition after you verified that your item is available in the Dressing Room.

Sign out of the Minecraft Launcher and close the application.

Restart the Minecraft Launcher and sign in again with the same Microsoft account.

Select Minecraft: Java Edition in the Launcher.

Select Skins.

Highlight the skin you are currently using.

Click … and select Edit.

Click your cape and select Save & Use.

It is important that you sign out and restart to make sure Minecraft: Java edition reconnects and finds your cape. If the process above doesn't work, you may need to wait until the official Minecraft: Java Edition cape grant after the event or promotion end date.

Regards,

Alvaro

Hi Michael,

Thank you for posting in Microsoft Xbox Community. I understand that you redeemed a Minecraft cape and it's not yet showing in your inventory.

Minecraft events and promotions often award capes that you can equip on your character to show your participation. After a cape is granted or you redeem a code, it appears in the dressing room of your Minecraft: Bedrock Edition profile. Capes are often granted to Minecraft: Java Edition profiles at a later date only after participation ends.

If you want to receive your cape on your Minecraft: Java Edition profile sooner, you can try to activate it by signing into Minecraft: Bedrock Edition. Here’s how:

Wait for notification that your cape was granted or redeem your code.

Start the Minecraft Launcher.

Sign into the Launcher using the Microsoft account you use to play Minecraft.

Start the latest release of Minecraft: Bedrock Edition.

Select Dressing Room and locate your item in the appropriate section.

Exit Minecraft: Bedrock Edition after you verified that your item is available in the Dressing Room.

Sign out of the Minecraft Launcher and close the application.

Restart the Minecraft Launcher and sign in again with the same Microsoft account.

Select Minecraft: Java Edition in the Launcher.

Select Skins.

Highlight the skin you are currently using.

Click … and select Edit.

Click your cape and select Save & Use.

It is important that you sign out and restart to make sure Minecraft: Java edition reconnects and finds your cape. If the process above doesn't work, you may need to wait until the official Minecraft: Java Edition cape grant after the event or promotion end date.

I want to make sure that you will get all the assistance that you need. If you have further questions regarding Minecraft, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://help.minecraft.net/hc/request/new

Regards,

Alvaro

i was trying to get the minecraft twitch cape and i used the code and accidentally refund the code can i unrefund the code if i can't do that can i use

my brother code on the refund account

It is now December and nearly 2 MONTHS after they estimated the cape to roll out. I have not received the cape on Minecraft Bedrock Edition or in the Minecraft Launcher. I have owned Bedrock for Years and got Java through a redemption code on Black Friday 2021 they are on the same Microsoft account and both on PC. I even launched both of the through the same launcher before June 6th (the deadline for owning both editions) I have Video and Photo evidence to prove it. As far as I can tell the system for rolling out the Vanilla Cape has a bug. I would like to know who to message or talk to to get this resolved. Thank You

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Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

The vanilla cape is a unique cape offered to users who owned (by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022

If you don’t see your cape, try refreshing the game by logging completely out and back in.

Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

Do you remember when did you make the migration?

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