Why don't I own Minecraft even though I bought it?

Discus and support Why don't I own Minecraft even though I bought it? in XBoX Games and Apps to solve the problem; I bought Minecraft java and bedrock in August of 2024 and now that I have a different laptop I tried logging into my account it said that my account... Discussion in 'XBoX Games and Apps' started by Demon Sweat, Mar 28, 2025.

  1. Demon Sweat
    Demon Sweat Guest

    Why don't I own Minecraft even though I bought it?


    I bought Minecraft java and bedrock in August of 2024 and now that I have a different laptop I tried logging into my account it said that my account did not exist stating that if it was inactive for 365 days it would be deleted. Thinking it was deleted I remade it and when I did I did not own Minecraft and it didn't say that I had it in my purchase history I do have a receipt but I do not remember my Minecraft username. I did use a gift card to purchase it I tried to use the gift card again but it said I already used it what do I do!!!

    :)
     
    Demon Sweat, Mar 28, 2025
    #1
  2. Joseph Randolph Win User

    Minecraft says I don't own Minecraft even though I bought the game back in 2019

    It's found and let's me sign in in my switch. I'm not actually sure i even HAD a Mojang account in the first place.
  3. Rodrigo Oliver Win User

    Minecraft says I don't own Minecraft even though I bought the game back in 2019

    Hi Joseph, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Did you do the account migration when it was active?

    Please, log into the Minecraft website and download the launcher from there.

    https://www.minecraft.net/msaprofile

    Is the game not found on your Nintendo Switch system as well?
  4. Damn Daniel Win User

    My Minecraft Launcher is telling me that I don't own Minecraft Java Edition even though I bought it.

    Here is the screenshot of my email:

    [​IMG]
  5. Smwutches Win User

    It says I don't own GTA even though I do.

    I'm assuming you're referring to GTA V? That game is not available through Microsoft for PC. You would have to purchase it for PC in order to play it on PC.
  6. FernandoCarvalhoPV Win User

    It says I don't own GTA even though I do.

Thema:

Why don't I own Minecraft even though I bought it?

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