Trying to recover hacked account

Discus and support Trying to recover hacked account in XBoX Accessibility to solve the problem; My account got hacked and the hacker changed the email associated with the account and the recovery email, also whenever i tried to type my email on... Discussion in 'XBoX Accessibility' started by Poltrik, Mar 25, 2025 at 6:14 PM.

  1. Poltrik
    Poltrik Guest

    Trying to recover hacked account


    My account got hacked and the hacker changed the email associated with the account and the recovery email, also whenever i tried to type my email on minecraft sign in it stated that that email doesnt exist and that if i wanted to create a new one. After that i created a new microsoft account with the same gmail and it appears that in minecraft launcher, microsoft store and in the xbox app and i try to sign up it has 2 account with the same email but when i try to enter the first one it then transforms into a completely different email, whome i assume is of the hacker, and when i try to enter the second account it pops an error message 0x80074cf. Today in appears that when i go to microst strore or any other app my first account has regained my original email but i still cant enter it because it pops up the same error 0x80074cf and nothing i have done has fixed the issue. I though that since i regained control of my first account if i deleted the microsoft account i created after the incident (the 2nd account with the same gmail) it will fix itself but now and doesntlet me enter and pops a different error message 0x8007003B

    :)
     
  2. prajin khayargoli Win User

    how long does it take for microsoft specialized departement to respond

    the issue was of my microsoft account bein hacked, i was trying to recover the minecraft account
  3. Jayhab4real Win User

    Service request action time frames

    You need to try and recover your account using this form:

    https://support.microsoft.com/en-gb/help/10494/microsoft-account-recover-hacked-compromised-account
  4. RonBarker Win User
  5. Georges C. Win User

    Account recovery is too confusing

    If you migrated Minecraft to your Microsoft account, and it was this account that was hacked, it will be the one you have to try to recover.
  6. kyle_m4496 Win User

    Microsoft account hacked, trying to recover it.

    Hi MiroVQ. My name is Kyle and I'm an independent advisor.

    Thank you for posting on the Xbox Communities Forum. I'm sorry to hear your account has been hacked. In these cases, you must act quick to recover your account.

    Unfortunately, since the account's email has been changed, I'm afraid it will no longer be possible to recover the account. I apologise for any inconvenience caused by this.

    For future reference, here are some tips to keep your account safe and secure: https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9
Thema:

Trying to recover hacked account

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