Account got robbbed

SANTIAGO AGUT PRATO · Mar 23, 2025 at 2:12 AM

Okay so I'm an absolute **** and I handed a hacker not only the mail of my account, but the confirmation code that they send to your mail to confirm you're the one trying to log in. The thing is I don't know what to do in this situation. I'm completely aware I messed up. All I can do is pray any of this information can be useful to reclaim my account:

-The previous mail was *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, now, for a reason, microsoft says this account doesn't exist (but I can't create an account with this mail because microsoft says it DOES exist.

-As far as I understand, the new mail of the one who stole my account is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

-This microsoft account has a minecraft account linked to it, whose gametag is shadits04_

If any staff could contact me so at least I can know if I have to say goodbye to my account forever, or there is a small chance I can get it back, I would be deeply grateful.

:)

SmartLace1968

Hello this is Virginia O.

I understand that you want to recover a hacked account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

cM FaMe

nvm wrong account TRGT Robb

cM FaMe

unban my account Supreme Solarr or TRGT Robb

Metal DJ

I love it. Machine Head has been one of my favorite bands since their first album. Through my job I actually got to be pretty good friends with Robb. I got to intro them a few times.

Tunnelrat72

Here's what I got after a chat with Robb D.

The Season Pass is not ready yet. There is no download because it does not exist yet. However, if you call them or chat your account will show that you own all the DLC attached to the Gold Edition. So we should get it when it becomes available, rumor has
that as sometime in April.

There is no explanation as to why the store will not show the Gold edition as purchased and allows you to repurchase the game. It's a glitch that they are now aware of.

The offer was made to refund the purchase to allow repurchase if this was an issue. I declined as I'm not downloading the game again for the mere title of Gold instead of Standard. My account shows that all the DLC including the Season Pass is linked to
my account and I believe the Season Pass will resolve itself once it is time.

Take it for what it is, soldiers.

GT:

Account got robbbed