Havent been able to Recieve my cape

Hello Portalman1,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear that you did not get your cape in your account. Can you please check in here if your Home cape is showing as redeemed? https://account.microsoft.com/billing/orders

If it is listed in there, please try following the steps below:

1. Restart your device.
2. Logout your Microsoft account in Minecraft/Minecraft Launcher then sign back in.
3. For Java Edition please try to check in the launcher > Skins > Edit your skin then check if the cape is now in there.
4. For Bedrock Edition, go to Dressing Room > Capes.

If your cape will still now show up in-game, you will have to contact Minecraft support. https://help.minecraft.net/hc/en-us/request/new... (English link, please use translation tool).

I hope this helps. Please let me know if you have any more questions or concerns about this.

Regards,
Belle

Hello, I bought the game with a code back in 2020 I believe, and it had both java and bedrock edition and I still haven't recieved this cape, my username is InkRQ if that helps in some way, idk if it's still been given or not.

Well I can confirm my account migrated properly since I recieved a confirmation email as well as the migrator cape in minecraft.

Not that Im expecting anything but I've been a member for 7 years and I havent recieved nada.

Thanks for checking on that! I've sent you a PM with more information. Thanks!