my old microsoft account got hacked so i can't log in the account and it says that the...

Hi Fosqki,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that your account got compromised, here are all the available resources that can help you with your situation. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

How to get back a Microsoft account that has been compromised: https://support.microsoft.com/help/24ca907d-bcd...

The recovery form is your only chance to get your account back because hackers may have altered the majority of the data associated with it. However, the likelihood is lower. Here's the link of the form https://account.live.com/acsr

Here are comprehensive instructions for using the Account Recovery Form:

https://support.microsoft.com/office/b19c02d1-a...

After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

I would recommend following the instructions below to help keep your Microsoft account safe and secure in order to prevent this incident from happening again in the future.

https://support.microsoft.com/help/628538c2-700...

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support. https://support.microsoft.com/contactus

Regards,

Alvaro

no I am just saying I have password and email to my microsoft account that was hacked but once I log in it says I am suspended and says to go to "aka.ms/comliancelock"

account is still on hackers email so yea unless they unsuspend account I can't do anything

That's the issue, it wasn't linked to a Microsoft account at the time, as it was hacked in 2021, before the migration stuff which came about in 2023 or so. Thats why I tried to go via mojang themseleves at first, but as I say they just pass off any and all account issues to Microsoft now. Then when I got the new account, which used my current Microsoft account (the one I'm posting these support messages through), which uses the same email address that the old mojang account used. So it's unfortunately not a case of regaining access to a Microsoft account, I'd need to be able to access the old mojang account which I'm pretty sure I can't do that anymore, that is why I asked about migrating the username over, as I don't believe the old account was ever migrated in the first place and so shouldn't be an active account anymore as you can't play on mojang accounts?

Hey Geroges! I got on my account but i can't seem to get into my xbox profile since the person that hacked it changed the email. Do you have any idea how i can get my old xbox account back and not my microsoft email since i just got it. Please

To make a long story short, I was trying to log into my Microsoft account a month or so back and it kept telling me that the account didn't exist, so I assumed it got hacked. After talking to Microsoft support about it, they emailed me back saying that they can confirm that the account was hacked and that they would try their best to get it back. I waited a bit before recontacting their support team, which after another week I got told that they couldn't get the account anymore so they had to shut it down, however one of the support service people told me that there was a chance to save my xbox account, but not my actual Microsoft account (the files and such), which was fine, so I recontacted their support team and it has been well over a week since I have asked them about this and have gotten no response.