Minecraft bedrock skin problem

Thank You

Yes when I try to change my skin in Minecraft Java my skin is stuck on the Alex skin but the same skin works for the Bedrock Edition of Minecraft . And I have tried using another skin but that too did not work .

Did you redeem the Minecraft Earth skin on the Ps4 Edition or o the Bedrock version?

Hello Guy2068,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

On what platform are you? Are you trying to import a new skin or is it already in your dressing room?

I have checked and it seems you can change skins while in-game but you can only pick those custom skins that are already uploaded or available in your dressing room. You cannot upload a new custom skin while in-game. If you want to import a custom skin, you will have to do it in the main menu > dressing room > skins.

I hope this helps. Please let me know if you have any more questions or concerns about this.

Regards,
Belle

I went on minecraft's official page, and you CANNOT add ANY custom skins on Xbox, you can ONLY add custom skins on Bedrock for pc, mobile, and Chromebook

Hello ilyvia.



Welcome to Microsoft Community.



Regarding to your information I assume that you have some problems in Minecraft when you linked your Microsoft account to your ps4.

For the world you created before, you can follow these steps to try to transfer the world.

To transfer existing worlds from Minecraft: PS4 Edition to Minecraft:

1. In Minecraft (Bedrock Version), select the Sync Old Worlds button at the bottom of the worlds list in the Play menu. This finds any worlds on the device from the Minecraft: PS4 Edition and displays them below the button.
   
2. Select any of the worlds that are displayed to convert it to the Bedrock edition.
   
3. After conversion, the world will show up above the Sync Old Worlds button, along with the rest of your Bedrock worlds.
   

(Note that worlds that were created on PS3 can no longer be transferred to PS4.)

For the skin you can try to follow these steps and try to sync them.

Characters that were edited and accessorized by using the Dressing Room will sync with your account when you launch Minecraft on another device. For more info about uploading custom skins into your game, see:

Dress up your character in Minecraft

Minecraft Skins for Bedrock Versions

Note Some purchased content may not be available on all device

If all can't work you can try to contact Minecraft support for help.

help.minecraft.net

If there is anything not clear, please do not hesitate to let me know.



Best Regards,



Tommy-MSFT | Microsoft Community Support Specialist