Is there a way to appeal profile picture applications

Arison Sol · Mar 20, 2025 at 5:44 PM

I wanted to change my profile picture to a picture of my face, with no tattoos, no symbols, no backround elements, no hand gestures, and it wont load like its assuming it violates the terms n services, how can i go about resolving this or showing a real person what it is to verify, your Artifical Intelligence customer help is garbage and has created a terribly toxic and unhelpful atmosphere

:)

Smwutches

You would have to check the enforcement site to see if it is eligible for a case review. https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review

DanMen334

you can report it by using an inappropriate profile picture (if applicable)

AngelEVERLIVING

It disconnects you because of a game update. Xbox is very forceful about the applicating of their updates and you will not be able to go online at all playing a game that is not up to date.

As for your profile picture...go to the guide (the center 'X' button) and go all the way over to the right. Go to profile settings and you should see an option for profile picture.

Hope I helped!

SwordofWhedon

i'm sorry profile picture suspensions are not eligible for appeal, but typically they would be in some kind of state of Undress or depicting violence

DapperCrane

Offensive profile pictures or messages are a violation of the code of conduct and may be subject to enforcement. You can file an appeal at enforcement.xbox.com

Is there a way to appeal profile picture applications