You need to authentication to Minecraft services

Thanks for letting me know. Please try following the steps above.

If you have hotspot, you can also try connecting your console in your hotspot to see if that will help. But if the issue will persist, please do contact Minecraft support.

I’m getting the error in realms

Hello Maggie,

Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you’re having trouble in Minecraft. Can you confirm where are you getting this error? Is it in servers or Realms?

Please try the steps below:

1. From the home screen, go to “Settings,” then “System” and then “Date and Time.”

2. Afterwards, on the right side of the “System” menu, select the “Set Date and Time” option.

3. In the “Set Date and Time” menu, choose “Set Using Internet”.

After this, try to restart your console and launch Minecraft. Sign in your Microsoft account and check if you will get the same error.

If the issue will persist, you may need to reach out to Minecraft support. https://help.minecraft.net/hc/en-us/request/new...

Regards,
Belle

Hello Charlotte,

Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you’re having trouble in Minecraft. Can you confirm where are you getting this error? Is it in servers or Realms?

Please try the steps below:

1. From the home screen, go to “Settings,” then “System” and then “Date and Time.”

2. Afterwards, on the right side of the “System” menu, select the “Set Date and Time” option.

3. In the “Set Date and Time” menu, choose “Set Using Internet”.

After this, try to restart your console and launch Minecraft. Sign in your Microsoft account and check if you will get the same error.

If the issue will persist, you may need to reach out to Minecraft support. https://help.minecraft.net/hc/en-us/request/new...

Regards,
Belle

Hi!

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Update: I tried login when iPAD was connected to another network (used my cellphone 4G) and it worked to sign in.

So there is something that is blocking connection (on WiFI) to Microsoft Account over iPAD from inside Minecraft.

As described in #4 below I have tried to open up all ports I can find from reading but no luck.Please advice; What are the ports used by Microsoft account in Minecraft on iPAD?

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I have recently purchased Minecraft on iPad but I am unable to play online due to problems connecting to Microsoft Account in game.


I am trying to setup so that me, my daughter and some of her friends can play together online.

Problem Description

I am unable to play on online servers or connect to any minecraft realms.
I am able to log into my Microsoft account in the game, or at least my GamerTag shows, but when trying to connect to a server I get the error message:

"You need to authenticate to Microsoft services".

Minecraft Realms are no able to load either with the error message:

"We could not connect to Realms right now. We will try again soon"

So I am able to play offline and on LAN but not online due to the errors above.

Microsoft account that I use runs without any restrictions (no children block of online play)

What I have tried

#1 I have confirmed that I can login to the Microsoft account with the Xbox app on the iPad so the credentials are valid.

#2 I have tried switching to a secondary Microsoft account but with the same erroneous result.

#3 I can login to the online servers from my Windows machine that runs on same home network and my network connection is otherwise stable.

#4 UPnP is enabled on router and I anyway opened xbox live port on router specifically (even though it should not be needed as I can login over the xbox live app), but same error.

•Port 88 (UDP)

•Port 3074 (UDP and TCP)

•Port 500 (UDP)

•Port 3544 (UDP)

•Port 4500 (UDP)

Updated: I also updated port forward to include:

UDP: 53, 1863, 3075, 16000

TCP: 53, 80, 1863, 3075, 16000

#5 Started hosting an online server with exact version as the IPadOS bedrock version, but same error.

System Info

Minecraft version: 1.14.30 (updated to latest)

iPad 10.2 7thGen

iPadOS 13.4

I would really appreciate some support in order to get this working.

I am happy to provide additional information on request.

Thanks in advance

Anders