Why won't minecraft let me play?

Hi Goofy! My name is Ricardo an independent advisor ready to help you with this situation!

Child's account cant view their privacy settings an adult is required to add him to a Microsoft family here

https://account.microsoft.com/family/

After the adult account creates the family and adds the minor's account to his family In order for you to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

https://account.xbox.com/settings

Hello Scurr, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're experiencing this inconvenience while trying to use online functionalities on Minecraft. In situations like this, the recommended action is to reach out to the dedicated game support. You can do it by visiting the next link:

https://help.minecraft.net/hc/en-us/requests/new

In case you need to know when it's necessary to reach Microsoft support or the dedicated game support, please visit this article:
https://answers.microsoft.com/en-us/xbox/forum/...

Hi mac-dude,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Were you able to migrate your Mojang account for Minecraft to a Microsoft Account? If yes, kindly try to access this page then try to log in using the Sign in with Microsoft option: Log in | Minecraft.

If not and you are still using the Legacy Minecraft Account, please consider migrating your account to a Microsoft Account for added security. See: How to Migrate a Legacy Minecraft Account to a Microsoft Account – Home for details.

Let me know how it goes.

Sincerely,

Marrion

Microsoft Moderator

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello Otto K1,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are trying to play Minecraft and it is showing you need to buy it or play demo version. Let us check on this together and sort this out in timely manner.

We know how important it is for you to get back to gaming especially this holiday season. Let us first, locate the account that was associated to your game in Minecraft's website (https://www.minecraft.net/en-us/login). Please select the green button on the page and sign in with your Microsoft account. Then, check if the license of the game is available on the page.

You will then, ensure that you have the right credentials because you will need to sign out on Microsoft Store, Xbox app and Minecraft Launcher. Update the Xbox app, Gaming Services and Minecraft Launcher. Lastly, sign in to Microsoft Store, Xbox app and Minecraft Launcher to see if your issue on the game fixes.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community