I need help recovering gaming profile

Discus and support I need help recovering gaming profile in XBoX Games and Apps to solve the problem; I am the owner of my account. My boyfriend is also on the account. We recently sent out our console for repair. It is hooked back up, but we can't... Discussion in 'XBoX Games and Apps' started by Lynette Peterson, Mar 18, 2025 at 1:43 AM.

  1. I need help recovering gaming profile


    I am the owner of my account. My boyfriend is also on the account. We recently sent out our console for repair. It is hooked back up, but we can't figure out how to recover all of his previous gaming history.

    :)
     
    Lynette Peterson, Mar 18, 2025 at 1:43 AM
    #1
  2. Janice V. Win User

    I need help recovering gaming profile

    Hello and welcome to our community!

    We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

    I understand that you’ve forgotten the email address associated with your account. While this might be unexpected, it’s essential for the account holder to know or have access to the email address they are using. To assist you, here are a couple of options:

    Recover Your Email Address:

    Visit this link: https://support.xbox.com/en-US/help/account-pro... for guidance on recovering or identifying your email address.

    Use Security Information:

    You can also use this link: https://account.live.com/username/recover to check if alternate security information, such as a phone number associated with your account, can help you regain access.

    If the above steps don’t work, unfortunately, we’re unable to retrieve or provide your email address information. Please note that Xbox Support cannot disclose this information, even if you know your gamertag.

    Additionally, since this is a public online forum, I want to remind you that I am a fellow user and do not have access to any accounts. I will respond to you shortly and apologize for any delay. My goal is to share insights and information that may be helpful to others.

    I hope this information helps! Let me know if you have further questions.
  3. JosefLBohorquez Win User

    Need help recovering a profile.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Bodark

    Sorry to say that, may I know if you tried the alternative methods to recover your account here?

    https://support.microsoft.com/en-us/account-bil...

    If yes and none of them works, in this case you may need to keep filling the account recovery form until it gets accepted.

    Because these are the options available if the recover form is not accepted:

    "Fill out the account recovery form again We recommend that you try filling out the account recovery form again. You can do this up to two times per day. Do this if you find more information or remember something else about your account that will help.

    Create a new Microsoft account You can always create a new Microsoft account in the interim if you’re having trouble with the recovery request and try again later when you remember something new that might help.

    Add security and recovery features to your new account If you decide to create a new Microsoft account we recommend you follow the guidance to add one or more additional security contact info methods to your account right away. Review and set up an alternative sign in methods, such as the Microsoft Authenticator app to use to sign into your account."

    Source: https://support.microsoft.com/en-us/account-bil...

    Please note that regular Microsoft Support is not capable to send password reset links for security policies
  4. JosefLBohorquez Win User

    Need help recovering a profile.

    If none of the methods above works sadly there is nothing else that can be done
    Sorry
  5. Bodark Win User

    Need help recovering a profile.

    I've tried all the different ways of getting it back but the issue is most of them require you to sign into the account, which I can't do.
  6. TheTygerfire Win User

    Can't recover profile. Need help.

    Good, at least now I know for sure this isn't just my issue and MM47 is right.
Thema:

I need help recovering gaming profile

Loading...
  1. I need help recovering gaming profile - Similar Threads - need help recovering

  2. Need help recovering xbox ban

    in XBoX Accessibility
    Need help recovering xbox ban: My email got hacked and when i got it back i couldnt access sea of thieves due to me getting banned from something i havent done and if you need proof i even got an email from my mail that it had...
  3. I need help recovering my account that I forgot the email to.

    in XBoX Accessibility
    I need help recovering my account that I forgot the email to.: I have another account that I forgot my email to it and it is connected to ps5 for Minecraft. I know my gamer tag and password. Submitting account recovery forum does not help it says not enough...
  4. I need help to recover my minecraft account

    in XBoX Games and Apps
    I need help to recover my minecraft account: Hi my account got stolen and i need help recovering it i lost it on another email and also someone changed the email as it says my microsoft account does not exist the Username is: Dabmarcel or...
  5. I need help to recover my Minecraft account

    in XBoX Accessibility
    I need help to recover my Minecraft account: So I’m trying to clear out my junk accounts, so I ditched some old email addresses and an old Microsoft account. Like an idiot, I didn’t realise that Microsoft account was linked to my Minecraft...
  6. Subject: Help Needed: Microsoft Account Compromised and Unable to Recover

    in XBoX Accessibility
    Subject: Help Needed: Microsoft Account Compromised and Unable to Recover: Hi everyone, I need some urgent help regarding my Microsoft account. Recently, my account was hacked and the email associated with it was changed. Now, when I try to access my account with my...
  7. I need help recovering my minecraft account! pretty sure it was hacked and cant get any help.

    in XBoX Games and Apps
    I need help recovering my minecraft account! pretty sure it was hacked and cant get any help.: Im pretty sure my Minecraft account was hacked I've tried calling and tried making a support ticket but cant get any help I only get bot responses and I would like to recover my account. If anyone...
  8. Need Help Recovering Forza Horizon 5 Progress After Account Hack

    in XBoX Accessibility
    Need Help Recovering Forza Horizon 5 Progress After Account Hack: Hi everyone,I play Forza Horizon 5 on PC through Steam. My Microsoft account was hacked, so I created a new one. Now my game progress reset to 0%, though achievements are intact on Steam. I found...
  9. My Microsoft account got hacked and I need help recovering it.

    in XBoX Accessibility
    My Microsoft account got hacked and I need help recovering it.: After joining a Discord server which asked for my verification, my Microsoft account was stolen and the email was changed. When I try using Microsoft's account recovery system it claims the...
  10. Need help recovering Xbox gamertag of my late uncle.

    in XBoX Accessibility
    Need help recovering Xbox gamertag of my late uncle.: Lately, I have been trying to recover my late uncle's Xbox Live gamertag. It hasn't been used since 2011. I try entering the email that is most likely associated with it, but it says that account...