Messaging ban affecting xbox360 sign in

Discus and support Messaging ban affecting xbox360 sign in in XBoX Accessibility to solve the problem; So, my account has several strikes due to my child sending stupid messages to people, that is under appeal and that isn't my issue. The current level... Discussion in 'XBoX Accessibility' started by David Kline1, Mar 16, 2025 at 6:03 PM.

  1. David Kline1
    David Kline1 Guest

    Messaging ban affecting xbox360 sign in


    So, my account has several strikes due to my child sending stupid messages to people, that is under appeal and that isn't my issue. The current level of suspension prohibits the account from sending messages, playing in multiplayer games, or sharing media.

    But when I tried today to sign my account into the 360 system to play Dragon Age 2, it says my account is banned for violations of the Service Agreement and will not let me sign the account in at all. I've checked, and there is no action on the account that would prohibit this, and I can play all of my Xbox One games just fine. Is there a solution?

    :)
     
    David Kline1, Mar 16, 2025 at 6:03 PM
    #1
  2. Joel M77 Win User

    Messaging ban affecting xbox360 sign in

    Hi David, my name is Joel, I'm here to help you with any problems or questions you may have.

    I am sorry that this has happened to you, however from here we can only guide you through the process so that you can verify the cause and appeal your sanction, keep in mind that only one account suspension will be shown in the Enforcement link, not if you received a device ban.

    Note Customer Service cannot assist with suspensions or disciplinary action. These personnel do not have access to compliance details. Read on for information on how to ask questions about your current suspension.

    https://enforcement.xbox.com/en-US

    Please log in to the link above and click on the yellow handshake. It will give you a more detailed reason why it was forbidden and an option to appeal it.

    *** Only by following the steps indicated above can you learn about your case and appeal only if this option is available to you, there is no other way to contact the Enforcement department and no one else at Microsoft can help you

    Important Xbox will not tolerate any abusive behavior. When submitting an appeal or responding to an agent's request for additional information, do not insult or threaten Microsoft employees or post profane, bigoted, or otherwise inflammatory content. Case review inquiries are subject to the guidelines outlined in the Xbox Community Guidelines. Disregarding these rules may result in closure of the case review. Especially offensive violations may result in additional disciplinary action from Xbox.

    Regards

    [​IMG]
  3. A Friendly Buck Win User

    Xbox live gold not working???

    there is a message that they are having problems signing in... prob affecting you. I am also having issues signing in.
  4. VernierSlake Win User

    BANNED!!!

    Consoles banned between late August and Sept 9th may have been banned wrongly. If you can sign into XBL on your banned console today then you were one of those affected and can look forward to 3 months XBL gold and 1600MSP as compo. If you can't sign in
    then you were rightly banned.
  5. Chunky Ninja Win User

    sign in problems

    i can still get notifications about friends signing in and when i get messages but not when i try to sign in to xbox live,its something to with my profile because i have another profile on the same console and that signs in fine.castlevania could be affected
    by this or i have heard they may be problems with the dlc itself,i'm not sure.could my account have been banned or suspended for any reason,but would i still be able to play online if it did.
  6. lordcontrataca302011 Win User

    Fable 3 is free right now

    This is weird here in the web page its said 19.99$ I went to my xbox360 and sign in and it tell free...free or its a glitch I no want to download it and then they charge me the 19.99$ or worst get banned.
Thema:

Messaging ban affecting xbox360 sign in

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