Controller Disconnected Error During Online Play on Xbox Series X

Connecting the controller with a USB cable doesn't work,

Controller still disconnects even with a USB cable connected,

I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.

Hi,

If you're attempting to do what I think you you are, it won't work. As soon as you connect a cabled Xbox One or Series X|S controller to a different USB connector it will try to data sync/connect to that device and will disconnect from the previous device. This is why it is recommended that you charge the controller during play directly with the console.

Hi，Janeth Borello

Welcome to Microsoft Community.

I understand that while you are in the process of updating your Xbox, the controller disconnects, causing the update to pause.



I'm wondering if the Xbox controller is automatically hibernating because it hasn't been operated in a while?



If you don't feel any problems with your Xbox or Xbox controller after the update is complete, then you can stop worrying about the Xbox becoming damaged.



In the meantime, you can connect your Xbox to your Xbox controller with a cable to avoid hibernation of your Xbox controller when updating.



Please contact me if you need further assistance.



Best Regards,

Mila.L-MSFT| Microsoft Community Support Specialist

Some times both consoles are turned on at the same time but it happens when only one is on as well

Yes both share same network

All 4 controllers are normal xbox one controllers

They disconnect when playing online and offline games

No pc games

First started happening maybe In September

Also I have a Xbox series X In a Third room that has no issues

I'm playing on a PC, this isn't a Forza issue, it's a Windows/Firmware/Compatibility issue, the controller disconnects even if i'm not in any games.
A lot of people have this issues on PC, for some it works fine in some games, and in others it keeps getting disconnected, and for most it just disconnects regardless of game or not.

It's been an issue since Xbox One controllers, and day Series X