How do we fix this issue?

Discus and support How do we fix this issue? in XBoX Accessibility to solve the problem; my friend Lexi is trying to play Minecraft on her PlayStation 5. It used to put her into an infinite loading screen. she cleared her systems cache, and... Discussion in 'XBoX Accessibility' started by FRSHRTHNYOU, Mar 15, 2025 at 3:22 AM.

  1. FRSHRTHNYOU
    FRSHRTHNYOU Guest

    How do we fix this issue?


    my friend Lexi is trying to play Minecraft on her PlayStation 5. It used to put her into an infinite loading screen. she cleared her systems cache, and it didn't fix the issue. Now it asks her to sign into her Microsoft account but when she signs in, it connects then it immediately makes her sign in again

    :)
     
  2. mike2166666 Win User

    6/29/2022 Microsoft rewards app isn't loading/working

    Same issue how do we fix this
  3. OMALLEY 667 Win User

    Tomb Raider DE crashing (same spot)

    Im having the same issue how do we fix it ??
  4. Maru Ruiz Win User

    My Xbox won’t connect to the internet, it says error code 0x0000000002000000

    I have this same issue, how do we fix it?
  5. SergeantDarman Win User

    LEGO Star Wars: The Force Awakens season pass.

    I'm having the same issue, how do we fix it?
  6. Hoskayra Win User

    how do we fix the code 0x80070490

    Hello Luan c, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox. All users help each other with common problems.

    I am very sorry for the problem you are going through, with the intention of being able to help you, I did an internal search in Xbox support and I found a publication, where it mentions a series of steps to fix this error (0x80070490) and I thought it was good information, which you should consider:

    Solution 1:

    Xbox console

    Turn off your Xbox by pressing the Xbox  button on the front of the console for about 10 seconds, until it turns off completely.

    Disconnect the power cable from the console. Wait ten seconds.

    Plug the console's power cable back in.

    Press the Xbox  button on your console to turn it on again.

    Windows device

    To turn your Windows device on and off, press and hold the power button for 10 seconds until it turns off, and then turn it back on.

    Information source (Credits): https://support.xbox.com/help/errors/error-code-0x80070490

    Additionally, to resolve error 0x80073cf9, do a little research and on one page they suggest trying the following solutions:

    Solution 1. Reinstall Windows Store

    Many people have reported that reinstalling the Windows Store app has helped them overcome error 0x80073cf9. If you want to try this option, you may need the 10AppsManager app. Once you delete the application, reinstall it through an Elevated command in PowerShell, which can be done as follows:

    Click Windows key + R, type PowerShell and press Enter.

    Right click on the search result and select Run as Administrator

    Type Get-AppxPackage *windowsstore* in the dialog window and wait for the command to execute.

    Solution 2. Run a check with the antivirus

    In case the previous method fails to fix Windows Store Error 0x80073cf9, try checking the system for malware. Keep in mind that PC infections can block access to various download sites, including the Store, which is why many people are unable to download anti-malware tools.

    Therefore, our recommendation would be to install Reimage and run a check. This tool will check for malwares as well as registry errors, corrupted system files, and other Windows 10 issues.

    Solution 3. Clear Windows Store Cache

    Click Windows key + R, type WSReset.exe in the dialog window and press Enter.

    After this, the Command Prompt window and the Windows Store should appear on your screen. This means that the Windows Store cache has been cleared.

    Solution 4. Restart Windows Update services

    In case you are trying to download Windows Updates from the Store, but each attempt results in Error 0x80073cf9, you can try restarting Windows Update services on the system.

    Click Windows key + R and press Enter.

    Type services.msc in the dialog box and press Enter.

    Right click on Windows Update.

    This command will cause Windows Update to start in case it has stopped for some reason.
    After this, restart your PC.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Information Source (Credits): https://pcseguro.es/preguntenos/com...o-de-error0x80073cf9-de-la-tienda-de-windows/

    Sincerely,
    Oskayra.
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How do we fix this issue?

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