“This app made too many requests”

Hi Lauren,

Some questions:

1. Where exactly are you trying to sign in - an Xbox console, or the Xbox website or app on another device (smartphone, tablet, PC)? Do you have 2FA/2SV enabled on your account?
   
2. Are there any specific error codes with the error message?
   
3. Are you able to successfully sign in to another Xbox account/profile on the same device?
   
4. Have you tried a different network? If you're connected to a WiFi network, try 4G/5G mobile data (as a hotspot if you're not signing in on a smartphone).
   

This has been driving me mad for months. It’s like sites at random are just not working anymore, always error, too many requests. It’s made the whole app useless really. Please just add a chrome app

Hi Osvaldo,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to your Microsoft account. This may be due to a network issue at the time the login request is sent.

Please try to "Sign out everywhere" your Microsoft account. Try to use a different device such as your smartphone and disconnect from your current Wi-Fi and use your mobile data during this process:

Sign in to your Advanced security options on your Microsoft account security dashboard.

https://go.microsoft.com/fwlink/?linkid=2253707

Scroll down to Sign out everywhere and select Sign out.

Once done, give it few minutes to update across all Microsoft servers before trying again.

Note: Sign out may take up to 24 hours.

Regards,

Alvaro

Hello thankyou for responding! When I turn on my xbox series x and try to sign into my account using a password entered with an offical xbox controller. after a minute or so I get the following message.

Something went wrong!

THIS APP MADE TOO MANY REQUESTS.

0x80860010

8aaa012b-956b-0005-404e-aa8a695db01

Thank you!

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I would like to clarify, is this happening with every website where you're trying to stream a video or only for a specific one?