i need help to get my hacked account back

Discus and support i need help to get my hacked account back in XBoX Accessibility to solve the problem; i recently tried to log in to my xbox account come to find out im logged out i tried to log back in and it said that my account didnt exist i know damn... Discussion in 'XBoX Accessibility' started by Victor Corral2, Mar 15, 2025 at 2:43 AM.

  1. i need help to get my hacked account back


    i recently tried to log in to my xbox account come to find out im logged out i tried to log back in and it said that my account didnt exist i know damn well it does tried to log in to my authenticator app seemed alright for a sec until i tried to reset my password it said i need a code from a diff email that not mine also it shows a non common email address but when i tried tolog in through pc it said again there is no account to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** i tried to make a new one it said that email already has account it does this one im questionin in but also showed my other account but with the other email i would like actual help to get it back i have reciepts of games i bought and other info you need please jus help me get it back


    i need help to get my hacked account back [​IMG]

    i need help to get my hacked account back [​IMG]


    :)
     
    Victor Corral2, Mar 15, 2025 at 2:43 AM
    #1
  2. Onyx Is Here Win User

    i need help to get my hacked account back

    Hello Victor, sorry to hear you're having trouble.

    First I wanted to mention that as this is an open forum our ability to help is limited only to advice. What I can suggest to you would be to read through this post https://answers.microsoft.com/en-us/outlook_com... on the steps you can take to recover your account.
  3. Kathy A. Win User

    Account hacked, need help getting it back

    Hello LeoziVR,

    Thanks for getting back to us.

    In that case, we hope you will be able to access your account back.

    If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

    Have a great day!

    Regards,

  4. LeoziVR Win User

    Account hacked, need help getting it back

    Hello Kathy!

    I understand the issues at hand, those things happen.

    And not for the time beign! I've reached Microsoft support and spoken with a few operators already, we're in the process of recovery and i'm currently waiting on their part. Yet, thank you for reaching out!

    Best regards.
  5. Kathy A. Win User

    Account hacked, need help getting it back

    Hello LeoziVR,



    Hope you are doing well. Thanks for posting to the Microsoft Community.



    First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



    Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



    We look forward to your reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. kyle_m4496 Win User

    I need help getting my account back

    Hi. My name is Kyle and I'm an independent advisor.

    To protect customer privacy, Microsoft can only help customers verify their account ownership through the online password recovery process.

    If you remember any new details that might help with the recovery process, it's encouraged to keep trying to recover your account using the online account recovery form.

    https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

    Please reach back if you have further questions.

    Thanks,
    Kyle
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i need help to get my hacked account back

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