How to fix remote play on iPhone

Hi Luca_257,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues using the Remote Play feature of your Xbox.

In order to enable remote play, you need to enable remote features from the settings of your console.

Press the Xbox button on your controller to open the guide.

Go to Profile & system > Settings > Devices & connections > Remote features.

Select the Enable remote features checkbox.

In Xbox App Preferences, you need to select "Allow connections from any device" if you want to remove any authentication.

If these settings are already configured properly, here are the steps on how you could proceed with the remote play.

On a mobile device:

Open the Xbox mobile app.

Select the My Library icon and select Consoles.

Select the console you want to connect to and then press Remote play on this device.

If you're still having issues, try connecting to a Wi-Fi network with strong signal. Mobile data is not stable compared to Wi-Fi. For optimal Xbox Remote Play, you'll need a stable internet connection with a minimum upload speed of 4.75 Mbps (9 Mbps preferred), and a 5GHz Wi-Fi network (or Ethernet connection)

Regards,

Alvaro

Hello Lukeanator17,my name is Marvina, I will be happy to help you.

I understand that you are having trouble starting the remote game from your iPhone. Here are some steps you can try to solve the problem:

Check That Your iPhone Is Connected To A Stable Wi-Fi Network. Remote Play requires a high-speed Wi-Fi connection for functionality.

Make sure your iPhone and your xbox one are connected to the SAME red Wi-Fi. THIS IS NECESSARY for Remote PLAY to Work.

Restart your iPhone and your Xbox One. THIS MAY Fix Any Temporary Problems With Your Devices.

Update the Xbox App on your iPhone. App updates may include bug fixes that may resolve the issue you are experiencing.

TRY LAUNCHING THE ROTOTO GAME FROM A DIFFERENT DEVICE. If you can start the game remotely from another device, it means the problem is related to your iPhone.

Contact Xbox Support. They will be able to help you solve the problem.

TRY STARTING THE ROMOTE GAME FROM A DIFFERENT LOCATION. If you are in a location with a weak Wi-Fi signal, remote play may not function properly.

Try starting remote play at a different time. Remote play may be experiencing server issue.

Source https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-remote-play-gaming

These are basic solutions to these problems, but they may lead to a solution, remember this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina

I’m using my iPad or iPhone remotely when I play games. No HDMI cable. I reset network settings on my Xbox/iPad as well. No luck.

Unfortunately there’s no way to completely disable the headset on the Xbox, as it automatically assumes a headset is plugged in as soon as I start remote playing on my iPad or iPhone. As soon as I stop remote playing, it goes back to normal.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Acedupx

Sorry to hear that, you’re not alone on this one
Actually, I’m experiencing something similar on my 13 mini (if I try remote playing using mobile data an error appears sometimes after the rocket)

In this case please report the problem using the Xbox app and your console

Xbox app: tap in your profile icon > settings (the little cog icon) > scroll down to the bottom > share feedback

Xbox: https://support.xbox.com/help/account-profile/m...

Hello MobSlayer5000, this is Manuela. I'm an Independent Advisor and community user like you willing to assist with this

I'm sorry to hear you're experiencing this unexpected behaviour when you try to play via remote play on your iPhone.

May I know what iOS version are you using?

What iPhone do you have?

And what you tried so far to fix this?