I have two accounts under same email but I can only sign into the account I don’t want to...

Discus and support I have two accounts under same email but I can only sign into the account I don’t want to... in XBoX Accessibility to solve the problem; Don’t tell me it’s not possible because I’m not lying I can’t find anything online to help me out I want to sign into an account but it always signs... Discussion in 'XBoX Accessibility' started by Jaxon Crane, Mar 14, 2025 at 5:32 PM.

  1. Jaxon Crane
    Jaxon Crane Guest

    I have two accounts under same email but I can only sign into the account I don’t want to...


    Don’t tell me it’s not possible because I’m not lying I can’t find anything online to help me out

    I want to sign into an account but it always signs me into the one I don’t want

    :)
     
  2. georgeserrano Win User

    Multiple Xbox Live Accounts on Same Email (Conflicting Accounts)

    I have the same problem as maredvirus62 I have two xbox live accounts under the same email. one is a free membership and the other is a xbox gold accound so when I sign into the email it only shows the free account. I want it to show me my SquintyPlague55
    profile that has xbox live gold. but i can't figure it out what do I do?
  3. ShaneHepburn Win User

    2 gamertagas undersame email

    I am using the correct email it just that I have two gamer tags under the same email and when I sign in on my phone it wont let me choose which one I want to use
    Hi,

    thanks for letting us know can you please copy this link https://support.xbox.com/en-SG/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

    Thanks

    Shane
  4. CarTzy Win User

    I have two accounts with the same email

    Hello,

    I do agree with WPAK, and after further consultation and research we recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    With regards on the issue you found out, please do create a new thread for it.
  5. WPAK Win User

    I have two accounts with the same email

    Hi there,

    if there are two Xbox Accounts connected to the same Microsoft account (email address) it's usually best to contact Xbox Support via https://support.xbox.com/contact-us
  6. Juhn Jac Win User

    I have two accounts on the same email.

Thema:

I have two accounts under same email but I can only sign into the account I don’t want to...

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