Minecraft won’t load

Jayla Self · Mar 13, 2025 at 8:33 AM

hi, i have minecraft on disk on my xbox one s, and i put it in for the first time in a year or so ish. it loaded up the mojang red screen, and then it turns grey and won’t load further than that. how do i fix it to play???

:)

Levi Flack

Hello Manuela.

We’re playing on Xbox,

No error message, so far just Minecraft, and we’ve tried clearing storage and resetting the console.

Thank you

DakkaRaptor

Hi there. First try restarting your device by using your controller. If that doesnt work switch it off and unplug from the power suply for 15 seconds (I usually wait a minute to be safe). If that does not work did you get it from the games pass? If you did
are you still using games pass? If not that is why as it works like netflix you pay for a service to watch films/series you dont own but obviously game pass its games that you may not own. If you do own the game it doesnt matter if you have game pass.

If thats not the case hold the power button in for 30 seconds or until xbox powers down then wait another 30 seconds and press power button again this will clear the cashe of uneeded data (your saves will be fine in case you are wondering). If this does
not work the last thing I can suggest is remove your account from your xbox and re add it again (again your saves will be fine).

I hope this helps and I hope you are safe and well during this difficult time.

Fos

Try the solutions in this page: Syncing Xbox One game saves to the cloud error messages. They
might help resolve your syncing issues.

SweetMonet

Hi, Jayla! I'm sorry to hear you're having trouble playing your game on your console. No worries, I'm happy to assist you with this today.

Please try clearing your cache:

Press and hold the Xbox button on the console for 10 seconds until it turns off.

Remove everything that is connected to the console

Wait for 3 minutes then connect the Power cord and HDMI cable.

Check if that fixes the issue.

Try another disc. And try the same disc on another console if that is possible.

Let me know how that goes.

Thank you!

WattyNuela

Hello Levi, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I’m sorry to hear you’re experiencing this inconvenience when trying to play Minecraft. Let’s try to sort this out.

However, I need to ask the following questions:

Are you playing on Xbox or PC?
Are you seeing an error message when the game crashes?
Are you experiencing something similar with more games or is just Minecraft?
What procedures you tried to fix this?

Minecraft won’t load