Hi I’m trying tomorrow link my phone number to my Microsoft account how ever it keeps...

Discus and support Hi I’m trying tomorrow link my phone number to my Microsoft account how ever it keeps... in XBoX Accessibility to solve the problem; I keep getting the invalid alias after receiving the code and I still can’t figure out how to link my phone number 2b68204f-7246-4258-972d-b6eff1fb31ab Discussion in 'XBoX Accessibility' started by LYTLE_T, Mar 13, 2025 at 2:13 AM.

  1. LYTLE_T
    LYTLE_T Guest

    Hi I’m trying tomorrow link my phone number to my Microsoft account how ever it keeps...


    I keep getting the invalid alias after receiving the code and I still can’t figure out how to link my phone number

    :)
     
    LYTLE_T, Mar 13, 2025 at 2:13 AM
    #1
  2. charlotte paine Win User

    Hello, they are unknown Microsoft charges on my sons EE account listed as Microsoft however these purchases where not made. How can I get help to find what these charges are?

    Hello Dérek, the purchase don’t show on my sons App Store purchases account account and he doesn’t have a Microsoft account.

    EE state that the purchases show as Microsoft and due to that being 3rd party they can’t trace it.

    I’m aware that purchases can be made and charged to a phone contract account just with a phone number however this would need approving and it hasn’t been not via text or email.

    And I’m inclined to believe as I went through everything with him, he states he doesn’t even know his number so I’m unsure on how to trace them.
  3. SweetMonet Win User

    I’m trying to assign a phone number to my email account

    Hi, Calico! I'm sorry to hear you're having trouble adding your phone number to your account. No worries, I'm happy to assist you with this today.

    Have you used this phone number in the past? It seems that your phone number is linked to a different account based on the error you mentioned. Did you try a different phone number?

    Have you also tried resetting your password?

    https://account.live.com/ResetPassword.aspx

    Thank you!

  4. Stinky Monkey Win User

    Why can’t I link my Xbox account to my epic account?

    Hello!

    as far as I know the Xbox is connected to the account on my console. I’m trying to login on my phone through the fortnite website, with my Xbox/microsoft account and it keeps saying error.
  5. WPAK Win User

    Xbox Live e-mail account migration

    Hi there,

    please see this link for a forgotten password, it has all the steps on how to try and reset it, up to contacting Xbox Support and what is needed etc:

    support.xbox.com/.../forgot-microsoft-account-solution

    Side note: be aware that Phone numbers can be different per country
  6. WPAK Win User

    Hello

    Hi there,

    in order to be able to recover your account it's best to try and recover the email address first, see this link for several steps on how to try and recover it:

    https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

    If you have access and need to remove an outdated security setting like a phone number then

    please see the steps on this link on how to remove a security proof when needed:

    https://support.xbox.com/my-account/security/remove-security-contact-information

    If either one fails, then contacting Xbox Support via Phone or Microsoft Support Chat is the only option via
    http://support.xbox.com/contact-us
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Hi I’m trying tomorrow link my phone number to my Microsoft account how ever it keeps...

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