Is there any way left to get my account back?

Helpless Teen · Mar 12, 2025 at 1:43 AM

Hey, so I'm a teenager and recently my Microsoft account by the email of *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** hacked.

As what anyone would do, I immediately tried to log back in but it gave an error that goes something like this "We couldn't find an account with that username. Try another, or get a new Microsoft account." I was baffled on what to do so I was searching everywhere for a possible solution and everything led me back to using the account recovery form as the last solution.

However, in the account recovery form there was a note stating that my account can't be recovered if 2fa was enabled which it is.

I am really upset at all of this because in truth it was my mistake that led to my account being hacked but I am upset that it was this easy for them to completely take over my account with no ways of me getting it back.

If anyone can help me get it back or help me get the game license of Minecraft back I would be very, very grateful. Please.

:)

Helpless Teen

Thank you SweetMonet, that's one heck of a name.

I have visited this link before, however it asks for the email that I bought Minecraft on to contact me from.

That's an issue as I don't have access to that account anymore...

Should I still try with a different email?

Thank you for taking your time out of your day to reply.

SweetMonet

Hello, Helpless! I hope you are doing well. I understand you need help recovering your Minecraft account.

Having access to the email associated with your Minecraft account is essential for account recovery and to ensure a seamless gaming experience. However, with 2FA enabled, you cannot get your account back.

I suggest contacting Minecraft Support at this link:

https://help.minecraft.net/hc/en-us/request/new...

Please have your transaction ID ready, as Minecraft support may ask for it. You can check this link for instructions on how to find your transaction ID.

https://help.minecraft.net/hc/en-us/articles/36...

Best of Luck!

I hope this helps! Let me know if you need any further assistance.

Thank you!

SweetMonet

Yes, try a different email for them to contact you. Provide more specific information to the team.

RachelB_10

We have found out the cause (and this was their fault I would say mostly) but it was a scam on Hypixel where they gave a person 1 time access to their account for an unknown thing and didn't realize what happened but now they don't have any control of their account (we think that they possibly changed the password). Anything we can do or no possibly because it was pilot's error?

MarvinaPerez

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Juan Morales, recommends the following steps for a solution.

I'm sorry you're going through this situation, I'm going to help you do everything possible to stop unscrupulous people who are invading your privacy and impersonating you.

In order to recover your account, you will have to enter the following link, where you will find the necessary form to start this process.

Note: To enter the links, copy and paste them into the Internet Explorer navigation bar.

https://account.live.com/acsr

Through this form, you can validate your account and indicate an additional account that will be used to contact you.

You can enter the following link which is the technical support link, they can help you solve this problem.

Information source (credits):
https://answers.microsoft.com/thread/2238e2fd-e1fe-40a3-b985-f223df56e9ea

Best regards,
Marvina.

Is there any way left to get my account back?