Why are my clips not recording?

Hi there! This is Virginia O.

I understand that you are experiencing issues recording clips.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Kindly power cycle your console. Turn off your Xbox by holding the power button for 10 seconds.

Unplug it from the power source, wait for 30 seconds, then plug it back in and turn it on.

Please check capture settings by pressing the Xbox button to open the guide.

Go to Profile & System > Settings > Preferences > Capture & Share.

Ensure that Allow game captures is set to either Captures by me or Captures by me or games.

And then check your storage capacity by going to Settings > System > Storage.

Delete older clips or unused games/apps to free up space.

Next is to update your console. Make sure that your Xbox is running the latest system software. Go to Settings > System > Updates.

Test the recording of clips on different games to see if the issue is game-specific.

Thank you for your cooperation.

Hi I'm very frustrated with this as well! I've recently over the past week been recording hundreds of video clips (Microsoft limits the clips to 4min 1080p on my xbox one s internal 1tb hd and again why?) only to find that all of the clips are gone beyond 1day ago recordings. These clips were recorded to my internal hd and not uploaded to live. I was recording them for myself to be used on my xbox hd and they have been deleted without warning. Why? After some digging I've heard the video has to be viewed to be saved, again why? So my question is how do I know if a game clip is tagged as viewed if I don't see an eye icon on the clip? Do my own views of the clip not count? This is poor software development and I expect better of people operating in 2023. As has been said there should be an option for the auto deletion of game clips if at all. I mean really if someone can't manage their own hd space use maybe they should find another hobby that requires less thought...

That doesn't explain why I can't record them. I have the clips in my File Share/Vault and everything.

Hi,

It looks like your Game DVR components has something to do with the error message that you are getting. Here is a

link on how to record game clips with Game DVR on Windows 10.

Keep us posted the outcome to guide you with further troubleshooting steps.

This doesn't make any sense. Why would I need help with recording, when it is a share game clip issue? Why did you respond with something I clearly do not need. The clip already has been recorded, and trimmed. For the record, without any help from support,
I was able to find the solution to my problem.

The auto record can be annoying. But what is bothering me the most is my "record that" feature won't record the sound anymore. Makes the clips much less interesting to me, especially on my battlefield clips.