Unable to Connect to Xbox Live Party Chat - Error 0x801901f4

Teresa Landgrebe · Mar 9, 2025

Hello everyone,

Recently, I've encountered an issue while trying to connect to Xbox Live Party Chat on my Xbox One. Whenever I attempt to join or start a party, I receive the error code 0x801901f4, and I'm unable to connect at all. I've checked my internet connection, and everything seems fine there. I've also tried restarting my console and router multiple times, but the problem persists.

Has anyone else experienced this issue, or does anyone have suggestions on how to resolve it? Any help would be greatly appreciated, as I miss being able to chat with my friends during gaming sessions.

Thanks in advance for your assistance!

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

According to Xbox Support:

"This might mean your console could not connect to the internet during a system update or while you were using your console."

If you have already restart the console along with your network connection, kindly try using a different network connection and check if there will be an improvement, Teresa.

If the same issue occur, you may need to reset the console keeping games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

Miss Ermine

Sorry, I'm still having a little trouble understanding. Are you still unable to hear your friends? Please try this guide: Xbox LIVE Chat Help | Xbox LIVE Chat
Not Working

Wilfred Mac

Hi,

Server error is one of the possible reasons why you're unable to connect to the party chat Xbox live on the Xbox app. To help you resolve this issue, we need to gather more details. Kindly answer the questions below:

Have you tried using a different profile and check if the issue persist?
Were you able to connect to the party chat before?
Have you tried uninstalling and reinstalling the Xbox app on your computer?

In the meantime, we recommend that you perform all the troubleshooting steps provided on the links below:

Xbox app server connectivity on Windows 10 is blocked

Xbox app NAT type on Windows 10 displays “Teredo is unable to qualify”

SLB4EVERPT

Try this troubleshoot, I know the link says "party chat" but is a teredo unable to qualify error.

https://support.xbox.com/en-us/xbox-on-windows/social/troubleshoot-party-chat

For the server blocked, you can this solution: https://support.xbox.com/en-US/xbox-on-windows/social/server-connectivity-xbox-app-displays-blocked

RobertBuckalew

Does it give you any errors ? Can you stay connected to live , friends , party chat store and such ?

Unable to Connect to Xbox Live Party Chat - Error 0x801901f4