Unable to Install Xbox Game Pass Games on External Hard Drive

Yong Arredondo · Mar 9, 2025 at 8:12 PM

Hello everyone,

I'm having trouble installing Xbox Game Pass games on my external hard drive. Whenever I try to select the drive during installation, it shows an error message saying the drive is not supported. The drive is formatted correctly and works fine with other data. I've also ensured there's enough space available. Has anyone else experienced this issue or have any suggestions on how to resolve it?

Thanks in advance for your help!

:)

AngelObullets

This sounds like it's detecting the games from games pass is that from game pass that are installed on your external hard drive?.

BarrelBurrito01

Do other games you own that aren't from game pass have the same problem? Do you have an external hard drive. If a game I install to my external hard drive is very laggy I will move it to my internal hard drive which usually fixes the problem.

THANOS OPRESSOR

The external hard drive helps a lot, it's used because the game pass needs, haha
Try uninstalling the game and installing again.

MacAire Ross1

Yes, I have an external hard drive connected to my Xbox, and the game appears to be installed on the external hard drive.

Alvaro A-

Hi Opal,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues using your external drive to save your new games or apps from Xbox App. Please follow these instructions:

Press Start > type Storage Settings and open the Storage Settings > Click Advanced storage settings > Where new content is saved > Change the storage of the "New apps will save to:"

Once done, try installing a game again.

Regards,

Alvaro

Unable to Install Xbox Game Pass Games on External Hard Drive