Anyway at all to get back into an old account?

Hello 2ndKloudAccount, sorry to hear you're having trouble.

I'm afraid that without the proper information it can be difficult to get into an older account. Especially when there are routes that sometimes seem like they're designed to block you.

However, please read through this thread https://answers.microsoft.com/en-us/outlook_com... that has information you can use to try and recover the account.

Hello ! I'm Aymeric, an independent advisor, and I'm here to help !

I'm sorry to hear about the loss of your game captures, especially those memories with your friend.

Microsoft implemented a policy starting September 27, 2023, where game captures stored on the Xbox network are deleted after 90 days. Unfortunately, once these captures are deleted from the Xbox network, they cannot be recovered.

Sorry for the inconvenience..

Have you checked the local storage of your console ? If they were stored on your console, they might be still there. Locally stored clips are not affected by the 90-day deletion policy.

Please let me know if you have any other question !

hello im having troubles with my old account i tried to get back on but it keeps saying its invalid, I went to hotmail.com (outlook.com) and it said it was hacked so is there anyway to get my old account back?

Hi again Gabe

Another option I can recommend is to report the problem through microsoft support at the following link.

https://support.microsoft.com/home/contact?SourceApp=smcivr1

Navigate to the search bar and enter your problem. Press Enter or click "Get Help". Log in to access the support options. Choose the appropriate product, select the appropriate category and confirm your selection. The system will provide you with support options to help you further.

I hope it will be resolved.

Thank you for your understanding and I hope the issue is resolved.

Best regards Oskayra

Hi Gabe, my name is Oskayra, It is an honor to write to you and try to help you in any way I can, I will do my best to try to resolve any questions/problems you may have.

I'm sorry to hear that someone stole your account, I know how frustrating it can be when this happens. Unfortunately when the account has 2-step authentication enabled it is impossible to recover it, although hope is the last thing you lose and I know you came here asking for help.

The only alternative I can recommend is that you contact Minecraft support and provide them with as much information as possible to try to recover it, as they would be the only ones who could help you in these cases.

https://help.minecraft.net/hc/categories/12617305106701
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

Let me know if you have any other questions or if you have found this information useful, remember that your comments are very important and I will be willing to continue helping you.

Thank you for being so kind and I wish you good luck.
Oskayra