Probelms with Subscriptions games + digital bought games

Kevin Valentin · Mar 6, 2025 at 5:23 PM

hello people for a week I have been the victim of a big bug in my game library on my Xbox Series

Indeed, games from GamePass, Ubisoft + and EA play subscriptions, as well as games purchased digitally, appear in my game library with a Warning at the bottom right

In addition, the subscription sections mentioned no longer work either (see photos)

I am an insider, I unsubscribed from the program and reset my console (keeping games and apps) but same problem

I deleted and reset my Xbox account but same problem

I have warnings on almost all subscription games and games purchased demat.

On the other hand I can launch them without problems

I escalated the issue from reporting a problem from Xbox

I would like to know if anyone is affected by this bug?

Thanks in advance

Sorry for my English but I'm french and for the photos quality

:)

Kevin Valentin

I've reported this problem on my Xbox by the app report a problem

Kevin Valentin

Hello. So, I have active subscriptions I tried on another console and the problem still appears I tried to put another account on my console but same problem thank you in advance for your help and sorry for my English

Kevin Valentin

Yes all games works GPU, Ubisoft plus and EA play games works too fine

SweetMonet

Okay, that's good. And is it correct that all games are playing?

SweetMonet

Got it. I can only think this issue has something to do with you being an insider and already quited. And you said you already have reset the console keeping games and apps but the issue persisted. By the way when did you report it to the Xbox app hub? I suppose there's an update regarding it.

Probelms with Subscriptions games + digital bought games