Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a...

Discus and support Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a... in XBoX on Consoles to solve the problem; Pretty much as the title says. I click on the remote play button on the console. [img] Instead of launching remote play, the screen flashes... Discussion in 'XBoX on Consoles' started by DustinReichwald, Mar 4, 2025 at 8:42 AM.

  1. Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a...


    Pretty much as the title says.

    I click on the remote play button on the console.


    Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a... [​IMG]


    Instead of launching remote play, the screen flashes black, then loads the profile page.


    Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a... [​IMG]


    I am able to remote play on my phone (iphone 16) on the same network. Not really sure how to check my firewall, but it looks like Xbox app has access.


    Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a... [​IMG]


    Any ideas?

    :)
     
    DustinReichwald, Mar 4, 2025 at 8:42 AM
    #1
  2. SmartLace1968 Win User

    Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a flash, then loads profile page.

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with remote play.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Please make sure that both your Windows 11 and Remote Play app/Xbox App are updated to the latest versions. In order for them to work perfectly on your end.

    And then your PC should be connected to a stable network. Sometimes switching to a wired connection can help. Kindly give your modem/router a restart as well in order for your network connection to refresh.

    Here is how to check your firewall:

    Click on the Start button (Windows icon) in the bottom left corner of your screen and type "Windows Security." Press Enter to open the Windows Security app.

    In the Windows Security app, click on "Firewall & network protection" in the left sidebar.

    Under "Firewall & network protection settings," you'll see three network profiles: Domain network, Private network, and Public network. Make sure that the switch next to each profile is turned on to enable the Windows Firewall for that network type.

    After that is to restart your PC.

    If the issue persist please proceed with uninstalling the Remote Play app/Xbox App and then reinstall it.

    Thank you for your cooperation.
  3. Dérek Augusto Win User

    Black screen with Remote Play - Windows 11

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Mate, based on all the procedures you performed, my advice would be to report this instability to the xbox service like this:

    1. Press and hold the Xbox button and select Report a problem.

    2. Select Report New Issue.

    3. Choose the most appropriate category and subcategory.

    4. Select your preferred method to complete your report

    I say this, because all the methods of solutions for this error, you have already tested, mainly test on other devices.

    So I believe the best option is to report this error.

    I remain at your disposal if you have any further questions.
  4. J3SPI Win User

    Problems using Play To media streaming feature

    You have to open windows media play > click stream > and make sure media programs on this pc and remote connections is allowed
  5. Sodangidni Win User

    Now that Console companion is gone, is there a way to stream games from my xbox one?

    Hello, JulyTheNeon. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Yes, the new Xbox app allows you to start a remote play session if you already have your Xbox One configured.

    You can start a remote play session by clicking on the little Xbox icon (consoles) that's next to the notifications icon.
    Once you click on the “consoles” icon, you will be able to select your Xbox and start playing remotely.

    In case you don't see the console after clicking on the icon, please follow these steps:

    “Open the Xbox app for PC.
    Click on your profile picture and select View profile.
    Under Where I play, select the Add a console option and follow the steps shown.”

    Reference link:
    https://support.xbox.com/help/games-apps/game-setup-and-play/how-to-set-up-remote-play

    Regards,

    Arturo.
  6. JosefLBohorquez Win User

    Black screen with remote console play - Windows 11

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this O.

    Is the other windows PC connected to the same wifi network in your home?
    If yes, can you try using a different wifi network?
    (For example sharing mobile data via wifi hotspot and connect your PC in that way)
    This helps to isolate a bit more the issue

    In the meantime, please answer the following questions as well:
    Do you know if your windows system or any app has received recently an update?
    Or when this started to happen?
    Are you using an insider build / beta OS on your Windows system?
    Are you part of the windows gaming program available in the Insider Hub app?
    And, what did you tried so far to fix this problem?
    In rhar way I can advise you different things or how to proceed
Thema:

Remote play not starting on Windows 11 PC - Click on Remote play, screen goes blank for a...

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