How can I refund my Xbox game pass

I did as you said. It works, thanks! But it is better if you out this game into ultimate/gold game pass. It a bit confused.

And how can I get a refund for my xbox consol game pass. Since I paid today twice it would be fair if Microsoft refund me my previous purchase (I also dont know how to do it, right now I can only see my ultimate pass)

Hello, this is Virginia O.

I understand that you want to get a refund for your subscription.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

When canceling a subscription on an account, please be guided with the complete steps and instructions on how to do it from this page:

https://support.xbox.com/en-US/help/subscriptio...

On the page, you will get the step-by-step process on how to manage the cancelation of your subscription.

Turning off recurring billing will stop renewal charges for a subscription and will give you its benefits until its expiration date.

Please be reminded that not all subscription charges can be refunded.

If you are eligible to get a refund for your subscription, you will have the option for it on the process of cancelation.

Thank you for your cooperation.

Support seems to be completely unavailable as of now. I managed to get a feedback message through, where I included the brief on my problem. Besides hoping for a response from that, is there anything else I can do?

If it doesn't give you the option to cancel and refund at http://account.microsoft.com, you'll need to contact support and speak to billing. http://support.xbox.com/contact-us

Hi,Beneki! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

To try and get a refund on your subscription:

You may be eligible to cancel your recurring subscription and request a refund, but not all subscription purchases are eligible for a refund. If you qualify for a refund, you will see the option to cancel immediately and request a refund when reviewing your subscription status.

Head on over to https://account.microsoft.com/services

Sign into your Microsoft account and choose the Services and Subscription tab on the web page

Find the subscription you would like to cancel.

Click Manage.

Check if you are elegible for a refund

If you are not elegible please submit a manual request:

https://support.xbox.com/en-US/forms/request-a-...

You get your order numbers here:

https://account.microsoft.com/billing/orders