My microsoft account is locked.

Im trying to acces my microsoft account but its locked, because i changed my gmail and microsoft locked it (microsoft account)

Hi Leo.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

I'm sorry for the trouble you're having accessing your account. If the verification via your mobile phone isn't working and you haven't set up other verification methods, I recommend proceeding through the link I will provide below. It's important, when we set up our account, to have multiple verification methods to avoid situations like this. Additionally, I anticipate that you may be required to fill out the recovery form, so I am also including the link that provides information about it.

Here's the link to access official support.

https://support.microsoft.com/home/contact?linkquery=I can't sign in to my account

Here's instead the page for recovery form

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

I hope I've been helpful.

Kind regards
Renato

Hello MinedHarmony242, sorry to hear you're having trouble.

Unfortunately no one here would be able to help with account issues. However, please check this thread https://answers.microsoft.com/en-us/outlook_com... for information to help you recover your account.

Hi I have yet to receive a email in my gmail account that u told me about I looked through it a lot no email u told me to respond to

I responded in private message