Hi I’ve been having trouble sign into an Xbox account and I’ve been lock out of my account...

Quinn Bannister · Feb 28, 2025 at 2:12 AM

I’m concerned because most of the games that I have purchased online are linked to that account and I can no longer play any of the ones that where purchased by that account so I can’t just abandon the account. Not to mention I have a few borderlands play throughs/ characters I would hate to loose. I’ve tried reaching out over phone to get this sorted but the phone number that is provided automatically tells me to go back through the Microsoft recovery system which has failed me the past 2 months. So I don’t know what to do it been very frustrating/ upsetting. I just want to play with one of my borderlands 2 saved characters. Is there anything I can do?

:)

RADARFOXONE

Sorry for not replying I’ve been locked out of my Microsoft account as well and have just managed to get back in

aewith

Unfortunately the hacker changed my email to theirs and my microsoft/xbox account is completely locked. I’ve been trying to get back in for almost three weeks.

adrianquinonez

I’ve been having trouble getting my free games with gold i payed $14.99 for game pass Ultimate and i can play game pass but cant get my free games with gold? Ive contacted customer support and Chat with a representative And they cant seem to fix the
issue its been since Friday

and still nothing has been Resolved i’ve tried refreshing My account i’ve tried restarting my xbox one and still nothing i’ve tried going to the microsoft store and still nothing anybody know what this kinda problem could be?

And how to fix the issue?

EvanGoldstein2

So basically, because I’ve only been suspended for 2 days, nobody at Microsoft can help me and I’ve essentially been locked out of my social features for two days with no reason. Great

i eat mold yum

I’ve been logged onto the correct epic account on my xbox, but the items have still not been added into my locker

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