Help me fix this... Something went wrong

Hi there! This is Virginia O.

I understand that you want to sign into your Xbox.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please change your password before you try signing in to your Xbox.

Go to https://account.microsoft.com>;; Security> Change my password.

Kindly try to sign in after changing your password.

If incase it won't work, please turn on your two-step verification by going to https://account.microsoft.com>;; Security> two-step verification> Turn on.

When it is fully on, please test it out and sign in to the Xbox.

If it will still not work, kindly turn off your Xbox. Unplug all the cables connected to it. Leave it at rest for 2 minutes. Plug in all the cables back and then turn on your Xbox.

Let us turn off your two-step verification first before signing in.

Sign in to https://account.microsoft.com>;; Security> two-step verification> Turn Off.

Once done, kindly try to sign in to your account.

Thank you for your cooperation.

Hi there,

without any additional information about the problem or issue you are experiencing it will be very difficult for anyone to assist.
Please provide more information about the issue or problem

Same problems and error code, do this.

Go to All Settings>System>Console Info & Updates>Reset Console> Reset and Keep My Games and Apps

It worked for me.

Perhaps you should do an offline update to the system

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

Hello! Jamie here a fellow Xbox gamer to assist you today.

Did you try a full reset (Removing everything) from the troubleshooting menu?