I recently changed my email adress of my microsoft account, now my xbox account seems to...

Hi (((Ms,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that you are having issues with your account. When you shared that you changed your email address, do you mean you changed your alias and deleted your original email? If not, please let me know. For us to isolate your issue, please provide more information about your situation.

Regards,

Alvaro

These are the new steps you will need to follow to change your MSA:

support.xbox.com/.../change-email-sign-in-for-microsoft-account
Let us know how you get on with this.

Hello same problem for me.
support.xbox.com/.../change-email-sign-in-for-microsoft-account only give solution to change or add a email adress.

No solution for switching to an existing microsoft account. For example, i want to switch to my PC game which have the live gold access. Because suddenly, the xbox refused to accept a new credit card via the xbox interface and said : please, go on mobile
or PC.

But it's not the same microsoft account. And even is my box is seen as mine and i add the mail adress of my old xbox account as familily, no live gold on my xbox.

So is there any working solution or link to have the money back ?

Well, maybe I dont tell exactly my problem. I try it with other words:

I bought the game with my regular email adress. That ist the email adress I also use to login in my microsoft account and I still use this email adress.

Somehow (and I dont know why it is so) I have now another gamertag but i still use the same email adress.

Because of this, I cannot login in another way in my microsoft account.

The game I bought (Minecraft) seems to be linked to my old gamertag.

I hope that someone from microsoft can look in my account details and fix this problem, because it is not very cool to buy a game and than have no access to this game

Greetings,

Christoph

seemed like this email was real, the new adress was also listed in my windows-live account.

i've deleted this email directly via internet-explorer from my account and changed my password.

is there somethin else i could do?

This is not a recent isue, this has been an isue for many months now

All i need if possible is you to change my email adress for APOCALYPTICALEX to [Removed by Moderator]

I need to log into my account to cancel my renewal for xbox live as i dont want to stay on the 3 month renewal