Old email access to gamertag

Discus and support Old email access to gamertag in XBoX Accessibility to solve the problem; My old email got stolen by my ex-wife, so I closed it...but now I cannot access my 20+ year old gamertag, SMaRtguy381983 with the original email being... Discussion in 'XBoX Accessibility' started by Shaun M. Rogers, Feb 24, 2025 at 5:42 PM.

  1. Old email access to gamertag


    My old email got stolen by my ex-wife, so I closed it...but now I cannot access my 20+ year old gamertag, SMaRtguy381983 with the original email being *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    :)
     
    Shaun M. Rogers, Feb 24, 2025 at 5:42 PM
    #1
  2. KindGryphon Win User

    Old email access to gamertag

    My old email got stolen by my ex-wife, so I closed it...but now I cannot access my 20+ year old gamertag, SMaRtguy381983 with the original email being *** Email address is removed for privacy ***
    Was the old email a Microsoft email on your Microsoft account?

    If so, then when you closed the Microsoft email you also in turn closed the Xbox account.

    The Microsoft email IS the Microsoft account which in turn IS your Xbox account (gamertag) . They are all one in the same.
  3. SmartLace1968 Win User

    Old email access to gamertag

    Hi there! This is Virginia O.

    I understand that you are experiencing issues accessing your account.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Shaun, when you tried to log in to your account what was the exact error you are getting?

    Please give us an update and elaborate more about your concern for us to be on the same page.

    Thank you for your cooperation/.
  4. Sheiik98 Win User

    Forgot email to old gamertag

    You need the email to be able to access your old account, with the gamertag you will not have access to anything. So if you don't remember your email, unfortunately you already lost it.
  5. FreakRoach Win User

    XBOX Live GamerTag inactive

  6. XBF Chris J Win User

    Old gamertag emails

    Hello Akim,

    Thank you for posting here on the Xbox forums. We understand you would like to see the emails attached to your old gamertags, This would not be possible without you first logging into that gamertag since that would be a breach of privacy. You wouldn't want
    emails to be that easily accessible to anyone that knows a gamertag.

    If you have a console that you are still logged into, you would be able to find your email that way. Do you own an Xbox one or 360 with this old gamertag on it?
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Old email access to gamertag

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