I can’t log into my Xbox 1

Now it says that i can’t even log in to my account on xbox 360 anymore

That’s the thing! I can’t! I can’t even log into my acc to even report them!

yes I contacted them but I can log into my account and they said they can’t help me if I can’t log into the account it doesn’t make sense to me but I will try again, thanks

There is no error code just says there is a problem with account and to fix it online at my account.live.com. I have been on there and cant find a problem

Hey there beckyshaw1,

Thanks for reaching out to the Forums for advice no to get past this. I can totally see how this could be pretty puzzling. I suggest

removing and redownloading the account to the Xbox when you get the chance.

If that does not do the trick you might have to contact
customer support for a little more specific account related troubleshooting and support.

I hope this was helpful.

Thanks for reading!