My microsoft account is not working Or hacked. Error code (0x80048823)

Hi SVG,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that your account got compromised, here are all the available resources that can help you with your situation. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

How to get back a Microsoft account that has been compromised: https://support.microsoft.com/help/24ca907d-bcd...

The recovery form is your only chance to get your account back because hackers may have altered the majority of the data associated with it. However, the likelihood is lower. Here's the link of the form https://account.live.com/acsr

Here are comprehensive instructions for using the Account Recovery Form:

https://support.microsoft.com/office/b19c02d1-a...

After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

I would recommend following the instructions below to help keep your Microsoft account safe and secure in order to prevent this incident from happening again in the future.

https://support.microsoft.com/help/628538c2-700...

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support. https://support.microsoft.com/contactus

Regards,

Alvaro

Hello Pascal321, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear you're receiving this unexpected error when trying to log in to your account. Let's try to sort this.

However, before that, I need more information from you:

Is this error appearing on Xbox consoles, PC, or where?

Are you able to log in your account by using the following link:

https://account.microsoft.com/profile

What procedures you tried to fix this inconvenience so far?

Hello! My name is Nazia.

I am sorry to hear that you've experienced this issue, in relation to the problem "the Error code: 0x80048823," I suggest you to the password for your Microsoft Account. Please check the following article for the same:

https://support.microsoft.com/en-us/account-bil...

Regards,

Nazia

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Edit: I also can't login on the xbox app.

It gives me the error:

"Something went wrong

Please try again later.

0x80048823''

Hi Kyle, Heres a screen shot, Its in Danish so heres the translation: Something went wrong, Try again later.

Hope this helps