I am not able to redeem my Roblox Gift Card from the Microsoft Rewards

Hi, Sollux! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

Microsoft Rewards gift cards and offers may change from time to time to offer users different ways to redeem their rewards points. This means that if the Roblox gift card offer is not showing on your "Redeem" page, it's likely not available at this time.

I'd suggest regularly checking your Microsoft Rewards redeem page to see if this offer is added again.

___________________

I hope this helps!

Best regards.

Hi there! This is Virginia O.

I understand that you are experiencing issues redeeming your rewards points in getting Robux gift card.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please clear your system cache before trying to redeem your rewards points.

And you can also use a different browser or an in private browser such as incognito and see if it works in there.

If incase that it won't enable you to click on the redeem reward, kindly use a different device can be a different PC or phone.

Hoping that this will help you out in redeeming your rewards points successfully.

Thank you for your cooperation.

Sometimes Microsoft rewards is removing the goal that I've set. This time I went to search for the Roblox gift card reward in Redeem section. And it didn't show up as available product to redeem my points for. I just wanted to set it as my goal but I doesn't appear

Hello liv vanst,

Thank you for contacting the Xbox Support forums. If you received a Roblox gift card, you may need to redeem it directly through Roblox. You can view how to view a Roblox gift card here: How to Redeem Gift Cards – Roblox Support. If you are having difficulties redeeming an official Roblox Gift card, you may need to contact Roblox support directly.

However, if you have an official Microsoft gift card, we can most definitely assist. Most of our gift cards will have steps on how to redeem them on the back of physical cards. Please visit: How to redeem gift cards and codes | Xbox Support for steps on how to redeem a gift card on an Xbox console, PC, or mobile device. If the code is appearing invalid, you may need to confirm the region of the card, try on another device, or look for any errors that may mention that the card has already been claimed.

I hope this helps!

-Tali

If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).