Is there any way to access my account again?

Discus and support Is there any way to access my account again? in XBoX Accessibility to solve the problem; I received a permanent ban on my Xbox one account back in 2018-19. I submitted an appeal when it happened but they didn't respond or anything. I now... Discussion in 'XBoX Accessibility' started by File 03, Feb 23, 2025 at 3:12 AM.

  1. File 03
    File 03 Guest

    Is there any way to access my account again?


    I received a permanent ban on my Xbox one account back in 2018-19. I submitted an appeal when it happened but they didn't respond or anything. I now need to access the account because I'm trying to find some sensitive information. Is there any way I can do another appeal? It has been well over 5 years and I am much more mature (i got communication suspensions too many times).

    :)
     
  2. Daft Badger Win User

    Is there any way to access my account again?

    Afraid not.You only get one appeal so if you've used that then you don't get another one.
  3. CarTzy Win User

    Can't access my account in any way

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]


    Thank you for understanding.
  4. CarTzy Win User

    Can't access my account in any way

    Hi Jug Juger,

    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

    After further consultation and research, we recommend that you speak with our Live Support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    How to Contact Support:

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the list.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  5. Charity EU Win User

    gamertag problems

    Again alike my friend here, fueled by hate says, follow those steps and you'll be on your way to success. Also please remember that any downloaded content on that account will come up in the Download History and can be downloaded again for free. This can
    be accessed by going to Account Management > Download History.
  6. donholt3 Win User

    Can not access "My Account"

    Any way to fix the glitch with my account

    i would like to be able to access my account information if needed
Thema:

Is there any way to access my account again?

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