Xbox keeps turning off my devices how can I fix this?

williamhodgkin · Feb 22, 2025 at 2:12 AM

I have a xbox series x and it keeps switching off all the devices plugged into the USB ports, which is a plug in controller, external hardrive and a dongle for my headset it seems to be when I move the controller a certain way I hear something switch off in the Xbox and the devices turn off simultaneously how can I fix this?

:)

SwordofWhedon

there is a limited amount of power available on the USB bus and you have too many devices plugged in. You may need to purchase a powered USB hub if you wish to do this.

but if your problem is moving a controller and having everything turned off, almost certainly there's a short inside and you'll need to replace it

ChiefJoboo

Please look at this troubleshooting page:
https://support.xbox.com/xbox-one/console/console-turns-off-unexpectedly

Next, see if you can do a factory reset keeping games and apps here: Settings > System > Console Info & Updates > Reset console > "keep games and apps". See if that fixes this.

Your console may need a repair if if keeps turning off randomly.
https://support.microsoft.com/devices

T SAW DC

That is stupid! I want to be online when xbox is on, offline when xbox is off! Is that so difficult? My ipad, iphone, pc and imac can do this, why not the xbox? Please fix it, all my friends are angry with me, because i dont pick up their calls. Ghey think
i am online, but all my devices are turned off! Please fix it!

xXII Foxy IIXx

Ok i tried you idea and it works. when i had the color cable it did not turn off on me but when i went to put back on the HDMI cable it would turn off on me. why do you think it does that and how can i fix this issue so i can keep using my HDMI (it does
not look good with the color cables lol)

Phattboiga2nc

My game also keeps crashing and turns off my xbox one x. I have tried all fixes and it continues to reboot.

Xbox keeps turning off my devices how can I fix this?