My account got hacked a couple months ago and I have 2fa enabled on that account what do I do

Hello,Joshua! Thank you for your contribution to the Xbox community. I'm sorry to hear about the issues with your account. I understand this may seem urgent and alarming.

Recovering an account is very challenging specially if 2FA is enabled. Please check out this article here for advise and guide from Myke Ylaya.

https://answers.microsoft.com/en-us/outlook_com...

Please note that this is public forum and avoid sharing personal information.

Thank you!

Do you mean by 2FA as TSV? If so I was the one who enabled it few months ago

This doesn't help with your issue but it's not a good idea to have a MS/Xbox account without 2FA enabled....so many people posting on here that have had their accounts hacked because they haven't enabled proper security with 2FA

I have had the same problem. I am unsure whether its because my account got hacked (got it back though) a few days ago or its that I've changed my broadband ( a few months ago). Mister Gwyther could it be because of my hacked account and what can I do to
make him delete it off his xbox. Can he get banned for this?

Hi Aatos, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, use this website to get help recovering your account.

https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Follow the prompts.

I hope this helps.