Why have I been banned and where can I find out why?

kylerigby · Feb 21, 2025 at 1:52 AM

I’m trying to figure out why I’ve been banned from playing online. As far as I’m aware I haven’t done anything wrong. I got home from work made a Lfg to play a few games of ranked on cod was in a party chat so wasn’t even trash talking anyone but then I randomly get banned from using online services. When I checked enforcement history all it says is no details are available at this time and that I broke the community standards. I would just like to know what I did so I don’t repeat the offence as this was my first strike. There is no way to contact anyone or appeal so now I’m making a post which is just poor customer service on Microsoft’s side.

:)

kylerigby

Literally all my post was “ silver ranked play, be chill” I even reported a bunch of spam bots offering paid services in there whilst I was waiting because that’s what 90% of the Lfg is but Microsoft dosent do anything about that

Smwutches

The enforcement site would be the only place with that information. If it's not eligible for an appeal, all you can do is wait it out.

As you mentioned using LFG, keep in mind that an LFG post is only for looking for others to play a game with. They should essentially be "I'm looking for x amount of people to play this game". Anything other than that will typically result in a suspension.

davemcfly85

sorry once you are banned they are not reversed and I am pretty sure you have posted this before again and again, you were told where to go to find out why you were banned but that is all you can do, find out why you were banned. also do not create duplicate
and redundant threads it just pushes down those who need help as well thanks.

BongKaos

Or, check the email associated with the account.

THEOWENKILLER

forums.xbox.com/.../41.aspx

Post here.

Why have I been banned and where can I find out why?