After lastest update, Genshin Impact only renders the top left quadrant of the game

Hello Dear User

Welcome to the Microsoft Community.

I understand that you are having trouble on Genshin Impact, and I understand your confusion.

It sounds like you've already tried a lot of troubleshooting steps, so let's go through some additional things to check based on the issue you're facing with Genshin Impact only rendering the top left quadrant after the latest update.

Potential Solutions for Genshin Impact Rendering Issue:

Graphics Drivers Update

• It’s crucial to check that your graphics drivers are up to date, especially after a major system update like Windows 11 24H2. Sometimes the new OS updates can cause driver conflicts or need updated drivers for compatibility.
  

• Go to your GPU manufacturer's website (NVIDIA, AMD, Intel, etc.) and download the latest drivers.
  

• Alternatively, you can use Device Manager to check for any updates:
  

• Right-click the Start Menu and select Device Manager.
  

• Expand Display Adapters, right-click your GPU, and select Update Driver.
  

• Choose Search automatically for updated driver software.
  

Disable Full-Screen Optimization

• Windows has a feature called Full-Screen Optimization, and it might be causing issues with rendering in some games. Try disabling it for Genshin Impact:
  

• Right-click the Genshin Impact shortcut or executable file.
  

• Select Properties.
  

• Go to the Compatibility tab.
  

• Check the box that says Disable fullscreen optimizations.
  

• Click Apply and OK, then try running the game again.
  

Check Graphics Settings and Rescale

• After a system update, the game's graphics settings might need to be reset. Since you’ve tried changing the in-game resolution, it may help to manually edit the game's config file (or reset it):
  

• Find the Genshin Impact config file, usually located in C:\Users\<YourUserName>\AppData\Local\Genshin Impact\.
  

• Look for a settings.json or similar file.
  

• Open it with a text editor like Notepad and manually set the resolution or window mode to something standard (e.g., 1920x1080, Full-Screen).
  

• Save and close the file, then relaunch the game.
  

Check for Windowed Mode

• It’s possible that the game is defaulting to a weird windowed mode or resizing improperly. You could try switching between Windowed, Borderless, or Fullscreen mode within the game’s settings to see if that resolves the issue. Sometimes forcing a change between these modes can trigger a proper re-render.
  

GPU Compatibility/Settings (Control Panel)

• Check if there’s any issue with GPU-specific settings. If you have an NVIDIA or AMD GPU, there may be settings that interfere with game rendering.
  

• NVIDIA: Open NVIDIA Control Panel > Manage 3D Settings > and reset any specific game settings related to Genshin Impact, or try setting it to default settings.
  

• AMD: Open AMD Radeon Software and check for settings that might affect rendering (e.g., V-Sync, scaling, etc.).
  

Run Genshin Impact as Administrator

• Sometimes running the game with administrator privileges can fix rendering or permission issues:
  

• Right-click the Genshin Impact shortcut or executable.
  

• Select Run as Administrator.
  

Adjust Display Scaling in Windows

• Sometimes Windows scaling settings can cause rendering issues in games:
  

• Right-click on the desktop and select Display settings.
  

• Scroll down to Display resolution and try changing the scaling setting.
  

• If it’s set to anything higher than 100%, try setting it to 100% and check if that resolves the issue.
  

Check for System File Corruption

• Windows system files might be corrupted due to a failed update or conflict with the game. Running the built-in SFC (System File Checker) might help:
  

• Open Command Prompt as administrator (search for cmd, right-click, and select Run as administrator).
  

• Type sfc /scannow and press Enter. It will scan and repair corrupted system files.
  

Rollback Windows Update (Last Resort)

• If you suspect that the latest Windows 11 update (especially the February update) is causing the issue, you might consider rolling back the update to see if that resolves the problem:
  

• Go to Settings > Update & Security > Windows Update > View Update History.
  

• You can choose to Uninstall updates and remove the most recent update (especially KB5051987) to check if it helps.
  

Please try the above and let me know the results so that I can assist you further.

Best Regards.

Lee-MSFT | Microsoft Community Support Specialist

I don't have any issues. I just want to know whether this cloud gaming such as bluestacks 10 will update genshin impact itself or not or i preinstall and update genshin just like normal.

If genshin impact don't have in xbox, how to add genshin impact in xbox?

I got search genshin impact on microsoft xbox game pass but its not in there. Can you give me a link of genshin impact on xbox if you find it. In google says Mihoyo company never put genshin in xbox but just put in nintendo switch.

Because genshin impact game’s update will continue to grow large file size every six weeks so I decided to play on cloud gaming.