I am getting billed for a subscription and have no Microsoft account

Hello

I am sorry, but even if your child is not legal age, he should not have access to your account, that is why Microsoft has set up the possibility of creating accounts for minor children.

On the other hand, if you have been removed again from the monthly subscription, it is because there is a self-megotical renewal of the subscription you have to stop it. https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

According to Xbox Support:

"Make sure that you're signed in to the Microsoft account that bought the subscription. If you're sure that you're signed in to the correct account, check your purchase history:

https://account.microsoft.com/billing/orders

If you're certain you shouldn't have Xbox subscription charges, contact your financial institution so that they can help with a possible fraudulent transaction."

For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...

Kindly sign in to https://account.microsoft.com/billing/orders using all Microsoft accounts that you have just to check.

Also, what are these subscriptions? If you also have an Xbox console kindly check all Microsoft accounts that you own from there.

Hello

Go here

Find your Microsoft account and get help with a forgotten password
--
Add and update the security info for your Microsoft account

Hey Pencil! Any information you need will be found on this page I am linking you. Just click what question refers to your situation and you are walked through what to do. Good luck!

support.xbox.com/.../manage-microsoft-account

Specifically you might want to check out this page, and fill out the online recovery form that is referenced:

http://support.xbox.com/en-US/billing-and-subscriptions/account-management/forgot-microsoft-account-password

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

This may mean that the subscription is active under a different Microsoft account. Please sign in to https://account.microsoft.com/services using all Microsoft accounts that you own, Lorna.

Also, for your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...