I bought a xbox elite series 2 controller yesterday and im having issues with my left...

my new XBox Elite Wireless Controller Series 2 yesterday

I bought Xbox Wireless Elite Series 2 Controller, Here in EU (Greece) all controllers have 1 year warranty and the Series X/S consoles 2 years.

My controller just recv'd an update about a month ago. Just bought a pc and connected controller which works perfectly however I am unable to configure my controller due to the "app not supporting my firmware on my controller"? Im a little confused. It's an xbox elite series 2 controller so how does the app not support it?

I have also gotten a elite series 2 controller for christmas last year and im not a rage gamer either and one of 2 of the paddles on the back of the controller have stiffend so i have to push even harder to use them, also one of the trigger setting sliders
came off on its own and wont stay on, both my bumpers are nkt responding and when im lucky and have to click them in once it thinks ive pressed it twice. And i have drift on my controller I didnt have most of thesr issues with my elite controller series 1
i only had the drift on both analogs and that started quite some time after i bought it in fact it wasnt long before i got my series 2 so if you i would be careful with any controller if you do get a top of the range one treat it better than your first born
child.

My first elite controller broke in the first week, the left thumbstick internal snapped, hopefully the series 2 controller is good