Microsoft Flight Simulator 2020 crashes while loading

Octavian-Codrut Popescu · Feb 9, 2025 at 1:23 AM

I have installed MSFS 2020 Premium Deluxe from DVD which I've just have purchased from a retail store. I am using Windows 11 23H2. MY video card is Nvidia RTX 4000 ADA and CPU is i7-14700F. After installation the game registered in my Microsoft Account and downloaded again an update of 135 GB. When finished it tried to start but it's crashing. I have used WinDbg to load the dmp file and after running analyze -v here is the output:

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* Exception Analysis *
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Unable to load image 190_E658703.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for 190_E658703.dll

KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Execute

Key : Analysis.CPU.mSec
Value: 218

Key : Analysis.Elapsed.mSec
Value: 15832

Key : Analysis.IO.Other.Mb
Value: 9

Key : Analysis.IO.Read.Mb
Value: 1

Key : Analysis.IO.Write.Mb
Value: 57

Key : Analysis.Init.CPU.mSec
Value: 62

Key : Analysis.Init.Elapsed.mSec
Value: 26724

Key : Analysis.Memory.CommitPeak.Mb
Value: 131

Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000

Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre

Key : Analysis.Version.Ext
Value: 1.2408.27.1

Key : Failure.Bucket
Value: BAD_INSTRUCTION_PTR_c0000005_190_E658703.dll!Unloaded

Key : Failure.Hash
Value: {697e4a92-64be-26d8-9104-4ecb78ce7a66}

Key : Timeline.OS.Boot.DeltaSec
Value: 5743

Key : Timeline.Process.Start.DeltaSec
Value: 158

Key : WER.OS.Branch
Value: ni_release

Key : WER.OS.Version
Value: 10.0.22621.1

Key : WER.Process.Version
Value: 10.0.22621.4830

FILE_IN_CAB: FlightSimulator.exe.7900.dmp

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=00007ff9ffc0ccc0 rbx=00007ff71ccf8890 rcx=0000003d1108e1b8
rdx=0000003d1108e120 rsi=00007ff71ccf8850 rdi=0000019f5831f000
rip=00007ff9ffc0ccc0 rsp=0000003d1108e0e8 rbp=0000003d1108e1b9
r8=0000019f30c67d40 r9=0000000000000001 r10=0000000000000003
r11=0000003d1108dfd0 r12=0000000000000000 r13=0000000000000000
r14=000000000002baec r15=0000000000000000
iopl=0 nv up ei ng nz ac po cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010297
190_E658703_7ff9ffbe0000+0x2ccc0:
00007ff9`ffc0ccc0 ?? ???
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff9ffc0ccc0 (190_E658703_7ff9ffbe0000+0x000000000002ccc0)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: 00007ff9ffc0ccc0
Attempt to execute non-executable address 00007ff9ffc0ccc0

PROCESS_NAME: FlightSimulator.exe

EXECUTE_ADDRESS: 7ff9ffc0ccc0

FAILED_INSTRUCTION_ADDRESS:
190_E658703.dll!Unloaded+2ccc0
00007ff9`ffc0ccc0 ?? ???

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000008

EXCEPTION_PARAMETER2: 00007ff9ffc0ccc0

STACK_TEXT:
0000003d`1108e0e8 00007ff7`17fd75b8 : 00007ff7`1ccf8890 00007ff7`1ccf8850 00000000`00000000 0000019f`05410808 : 190_E658703_7ff9ffbe0000+0x2ccc0
0000003d`1108e0f0 00007ff7`1ccf8890 : 00007ff7`1ccf8850 00000000`00000000 0000019f`05410808 4f362dfd`fac5f1cb : FlightSimulator+0x1dc75b8
0000003d`1108e0f8 00007ff7`1ccf8850 : 00000000`00000000 0000019f`05410808 4f362dfd`fac5f1cb c5565286`9e3ae6a1 : FlightSimulator+0x6ae8890
0000003d`1108e100 00000000`00000000 : 0000019f`05410808 4f362dfd`fac5f1cb c5565286`9e3ae6a1 00000000`00000000 : FlightSimulator+0x6ae8850

SYMBOL_NAME: 190_E658703.dll!Unloaded+2ccc0

IMAGE_NAME: 190_E658703.dll

MODULE_NAME: 190_E658703_7ff9ffbe0000

STACK_COMMAND: ~149s; .ecxr ; kb

FAILURE_BUCKET_ID: BAD_INSTRUCTION_PTR_c0000005_190_E658703.dll!Unloaded

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {697e4a92-64be-26d8-9104-4ecb78ce7a66}

Followup: MachineOwner
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Click to expand...

:)

ViralTalky

Here is how i fixed Microsoft Flight Simulator 2020 crashing issue: https://www..com/fs-2020-crashing-ways-to-fix-it/

G225 - Windows Insid

I found here: https://www.amazon.com/microsoft-flight-simulator-2020/s?k=microsoft+flight+simulator+2020

TSGFred

Microsoft Flight Simulator is coming to the Xbox platform in 2020.

Microsoft Flight Simulator

ConnorAnderson4

The same thing is happening to me. I spent a lot of money on this game to

Alvaro A-

Hi Octavian-Codrut,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues playing Microsoft Flight Simulator 2020. I understand that it's crashing during startup. Is there any error message that you can share aside from the logs? Are you experiencing issues with other games or just with MSFS 2020?

If you are only experiencing issues just with this one game, I would recommend that you submit a ticket directly to Microsoft Flight Simulator support. By doing this, we can make sure that your case will be logged, attended and monitored until resolution. Please use this link:

https://flightsimulator.zendesk.com/hc/en-us/re...

Regards,

Alvaro

Microsoft Flight Simulator 2020 crashes while loading