Unable to purchase Roblox premium on Microsoft

Thank you for your reply; so in other words that means I can't purchase roblox premium via microsoft gift cards?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Hyperflo

So, you want to purchase Roblox premium as soon as you redeem the points. Right?

You can do it, you can make in-game purchases with Microsoft balance.

According to a similar thread, it seems you need to do it on the Xbox Roblox version to pay with balance in case the Roblox Microsoft Store doesn't give you the option to pay with balance

https://answers.microsoft.com/en-us/windows/for...

If you have further questions feel free to ask, greetings from another Microsoft user

Thank you so much for replying so quickly! Great costumer service! I don't have any sort of Xbox console, only a laptop that runs on Windows 10. Am I still able to purchase PREMIUM with my Microsoft balance just out of the Microsoft Roblox launcher? Or do I have to have a Xbox to purchase PREMIUM off my account balance? Thank you, Josef!

Were you unable to get the robux on the PC or Xbox version? If it's the PC version not loading I would contact Roblox's help directly, or try to go through Xbox support but it may be an issue with Robloxs side. Despite you purchasing the 'bux through Microsoft
you may still have to confirm it with Roblox if you're looking for it on PC.

Hi there! This is Virginia O.

I understand that you want to purchase Roblox however it isn't working.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please clear cache. Go to your browser settings and clear the cache and cookies.

And then try a different browser. if you're using a specific browser, try switching to another one to see if the issue persists.

Kindly use incognito or inprivate browser as well and see if it works.

Next is to check Microsoft Store for updates. Please make sure that your Microsoft Store app is up to date.

You can also use Roblox website in purchasing Roblox Premium.

Kindly give an update on how it works after performing the troubleshooting.

Thank you for your cooperation.