Sudden CPU overusage and low fps in games

Hi there! This is Virginia O.

I understand that you are experiencing issues with your PC performance.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check for dust and overheating. Make sure your PC is clean and well-ventilated.

Followed by updating the system by clicking the Start button, then go to Settings > Update & Security > Windows Update > Check for updates.

And then update Bios. Kindly make sure your motherboard's BIOS is up to date. Visit the MSI website and download the latest BIOS version for your Z590 A Pro motherboard.

Next is to monitor temperatures. It is because overheating can cause throttling and performance drops.

One more important thing is to check power supply. Your power supply should be adequate for your components and is functioning properly.

Then check RAM. Your RAM needs to be properly seated and running at the correct speed. You can use tools like CPU-Z to check your RAM specifications.

Kindly check for Malware too. To do this kindly run a full system scan with your antivirus software to ensure there are no malware or viruses affecting your system.

Please test it out if it works smoothly this time after performing the troubleshooting steps. Thank you for your cooperation.

Hi Alexandra Solomonidou，



Welcome to Microsoft Community.



It seems like you are experiencing sudden low FPS and CPU usage while playing games on your laptop. Here are a few troubleshooting steps you can try:

1. Power settings: Ensure that your laptop is set to high-performance mode and not on power-saving mode. Sometimes, power-saving settings can limit the performance of your CPU and GPU.
   
2. Graphics card settings: Check your NVIDIA control panel settings and make sure the games are set to use the dedicated graphics card (NVIDIA GeForce GTX 1650 Ti) instead of the integrated graphics. You can usually access the control panel by right-clicking on your desktop.
   
3. Temperature monitoring: Monitor the temperature of your CPU and GPU while gaming. Overheating can lead to performance issues. Use software like MSI Afterburner or HWMonitor to check the temperatures and ensure that they are within safe limits. If the temperatures are too high, consider cleaning the laptop's cooling system or using a cooling pad.
   
4. Background processes: Even if you don't have any obvious background apps running, some processes may still be consuming system resources. Check the Task Manager (Ctrl+Shift+Esc) and close any unnecessary applications or processes that might be running in the background.
   
5. Windows updates: Make sure your Windows operating system is up to date with the latest updates and patches. Sometimes, outdated operating systems can cause compatibility issues with games.
   
6. Game settings: Verify that the in-game settings are optimized for performance. Lower graphics settings such as resolution, anti-aliasing, shadows, and textures can help improve FPS.
   
7. Reinstalling games: If the issue persists, try reinstalling the games that are experiencing low FPS. Sometimes, game files can become corrupted, leading to performance problems.
   

If none of these steps resolve the issue, it might be worth contacting the technical support of the games you are experiencing problems with or reaching out to the manufacturer of your laptop for further assistance.



Thank you for your patience and understanding, if you have any questions, please feel free to leave us a message.



Best regards

Brandon | Microsoft Community Support Specialist

Your PC is going to struggle to play games on a CPU's integrated graphics over having a dedicated GPU,

The Intel HD Graphics 630 recommended resolution for gaming is at 640x480 ( 480p ), you could push it up to 720p resolution, but all the in game setting will have to be at the bare minimum lowest.

Your internet speed is decent but it's not what's causing the lag you're getting, it's down to the low FPS the games are running at, at sub 30 fps, the games will start to stutter and run slower, which can look like lag,

The current target for PC gaming is to have a minimum of 60 fps, with the current resolution standard of 1440p.

Hi Marina.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry for your issue, and I hope my advice can help you solve it. Although you only mention the CPU and not other components like RAM, graphics card, HDD, if you're referring to a recent onset of the problem, it probably doesn't solely stem from the computer's raw performance. Sudden FPS drops can be caused by programs activating in the background, antivirus software, or even sudden CPU overheating if not adequately ventilated.

Additionally, you mentioned noticing this problem after recent system updates. So, I would advise starting by trying to uninstall the most recent updates.

To proceed with the uninstallation, you can go to Settings -> Update -> Update History. By clicking on the latter option, you can view the list and select the most recent updates to uninstall.

Another thing I recommend is to check that the Xbox app and Game Services are updated and naturally your graphic card drivers as well . After you've verified that they are, you can proceed with reinstalling the Game Services.

To update Game services

Press the Start button on the taskbar, type store, and open the Microsoft Store app.
Select Library.
Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

To remove and reinstall Gaming services.

To do this you must press the Start button on the taskbar,
type 'powershell,'
right-click on Windows PowerShell, and then select 'Run as administrator.'

In Windows PowerShell, type the following command and press Enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select 'Yes' when you receive the User Account Control (UAC)
prompt.
Restart your device.

In the latest versions of the Xbox app for PC, you can also proceed by clicking on the icon of your gamertag, go to support, and you should find the restore option.

If these procedures do not resolve the issue, it might be necessary to perform at least a Windows reset, or in some cases, even a clean installation.

Further information about windows restore at
https://support.microsoft.com/windo...-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

I hope I've been helpful to you.

Kind regards
Renato

The i7-1365U is a mobile processor, so what's the rest of the spec of your DELL laptop?

What game/s are you trying to play?

When it comes to games there's more to a PC than what CPU you've got. Does your machine have a dedicated graphics processor? The Integrated graphics of your CPU is in the form of the Intel Iris XE and it's not really designed for high end gaming tasks.